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Residential Program Manager

Residential Program Manager

Integrea Community Mental Health SystemsAlexander City, AL, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Position Summary :

The Program Manager oversees the daily operations and service delivery within a mental health residential facility. Under the supervision of licensed clinical staff, this role assists individuals with mental health conditions and / or developmental disabilities in building life skills, achieving treatment goals, and maintaining a safe, therapeutic living environment.

Key Responsibilities :

  • Provide day-to-day oversight of residential program operations, ensuring compliance with all clinical, licensing, and safety standards.
  • Supervise consumer activities, including completion of daily chores, outings, training, grooming, bathing, toileting, and mealtime activities.
  • Develop, implement, and maintain weekly activity schedules for consumers that promote engagement, wellness, skill development, and community integration.
  • Ensure accurate and timely documentation of consumer services, progress notes, incident reports, and compliance logs.
  • Coordinate with clinical staff to support treatment goals and individualized service plans (ISPs).
  • Oversee shift coverage and maintain staff schedules to ensure 24 / 7 supervision requirements are met.
  • Monitor the therapeutic environment, including routines, behavior supports, and emergency response readiness.
  • Maintain program records and participate in audits, site visits, and quality improvement initiatives.
  • Collaborate with families, guardians, case managers, and external providers to support holistic care.
  • Address crises or behavioral escalations as needed, in accordance with organizational policies and trauma-informed practices.
  • Participate in staff training, program development, and strategic planning efforts.
  • Perform all duties of Mental Health Professional, Mental Health Technician, and House Manager as needed.
  • Responsible for supervising program services in the absence of the Program Director.
  • All other duties as assigned.

Qualifications :

  • Bachelor’s degree in social work, psychology, human services, or related field.
  • At least 3 years of experience in a residential or mental health setting, including supervisory or leadership experience.
  • Strong organizational skills and program coordination abilities.
  • Effective communication, leadership, and crisis management skills.
  • Must be available for a variable schedule, including on-call duties.
  • Must pass background check and meet state / facility requirements.
  • Transportation Responsibilities :

  • Provide transportation for consumers as needed using agency or personal vehicles.
  • Maintain a safe driving record and valid driver’s license with personal liability insurance.
  • Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation.
  • Immediately report any vehicle issues, accidents, or violations to appropriate personnel.
  • Work Environment & Schedule :

  • This position involves extended periods of walking, standing, and occasional lifting of up to 50+ pounds.
  • The schedule is variable and may require evening, overnight, weekend, or holiday shifts in a 24-hour facility.
  • Exposure to emotionally stressful situations may occur.
  • In-Service Training & Continued Education Requirements :

  • Participate in all required agency in-service and ADMH trainings
  • Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health.
  • Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.
  • Completion of PCM Practitioner I or II training required based on program needs as well as recertifications as needed.
  • Completion of MAC and MAC II certification required as well as recertifications as needed.
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    Residential Program Manager • Alexander City, AL, US