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NAPA Management Services Corporation
Pod Captain, Revenue Cycle Services (Remote)NAPA Management Services Corporation • Sunrise
Pod Captain, Revenue Cycle Services (Remote)

Pod Captain, Revenue Cycle Services (Remote)

NAPA Management Services Corporation • Sunrise
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • Teletrabajo
Descripción del trabajo

Description

Under the direct supervision of the Manager of RCM, the Pod Captain is responsible for revenue cycle duties including but not limited to:

  • Processing patient insurance information through the patient intake process ensuring the timely and accurate submission of insurance claims collecting payment on outstanding patient balances

ACTIVITY / RESPONSIBILITY:

  • Act as a first point of contact and assist Representatives with difficult accounts and workload including supporting the team by directly working on accounts.

  • Ensure RCM Representatives perform appropriate claim processing and/or follow up, including research, resulting in timely claim processing.

  • Review and audit Representatives’ productivity and quality of work. In collaboration with the RCM Education department, identifies Representatives’ areas of additional training.

  • Ensures employees in the department are working on assigned work timely.

  • Collaborates and manages third party vendors as an extension of the Revenue Cycle Management team.

  • Meet or exceed required departmental productivity standards on a consistent basis.

  • Performs quarterly audits of Representatives’ work and provides audit reviews.

  • Provides input into the annual review of Representatives.

  • Identifies trends and works with the Manager of RCM to implement solutions to prevent denials and minimize any avoidable adjustment.

  • Maintains up to date knowledge of payer guidelines and reimbursement policies.

  • Escalates issues to RCM Manager as needed.

  • Works closely with the Manager of RCM daily to ensure a smooth operation within the department. Provides backup support to department staff during Managers' absence.

  • Support and contribute to process improvement initiatives as a SME.

  • In collaboration with the RCM Education department, assists with training all new hire Representatives once the employee has started working accounts and continually provides training to the Representatives.

  • Reviews and approves timecards, overtime requests and scheduling for Representatives.

REQUIRED QUALIFICATIONS:

  • Associate degree (A.A.) or equivalent from a two-year college preferred, or equivalent combination of education & experience.

  • Basic Microsoft Office experience.

  • Ability to communicate both verbally and written.

  • Ability to effectively present information and respond to questions from customers and vendors.

  • Ability to read, analyze, and interpret general business documents, technical procedures, and governmental regulations.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

  • Ability to calculate figures and amounts such as discounts and percentages.

TOTAL REWARDS:

  • Generous benefits package, including:

  • Paid Time Off

  • Health, life, vision, dental, disability, and AD&D insurance

  • Flexible Spending Accounts/Health Savings Accounts

  • 401(k)

  • Leadership and professional development opportunities

EEO StatementNorth American Partners in Anesthesia is an equal opportunity employer.
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Pod Captain, Revenue Cycle Services (Remote) • Sunrise

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