Regional Operations Manager - Southeast

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Regional Operations Manager - Southeast, Stanley Access Technologies

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

The Regional Operations Manager leads the Regional Branch Operations Teams and will report into the Vice President of Field Operations. Provides strategic guidance and mentoring to direct and indirect reports within the regional branches. Designs, develops, and implements plans, processes, systems, and methodologies for improving Field Operations performance including the areas of customer service, growth, quality, and operational productivity. Additionally, this position will be responsible for monitoring the progress on regional/branch customer centric KPI's and SLA's. Works closely with sales, manufacturing, engineering, finance, and customer service departments. The ROM collaborates closely with local sales leadership, aligning local market activity to achieve and/or exceed established monthly financial goals and objectives.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

• Develop, define, communicate, and execute the regional construction/service business plan in concert with Sales/Finance for Allegion Access Technologies, formerly Stanley Access Technologies.
• Meet or exceed regional installation/service goals including customer completion, utilization, incoming business, sales, expense/revenue ratio, margin rates etc.
• Cultivate an environment which achieves ultimate customer service/satisfaction while meeting/exceeding regional targets through comprehensive follow up calls to ensure all agreements were reached during the sale of products and the installation of products at local sites.
• Form high performing teams and lead regional efforts to source, hire, train and develop talent through monthly as well as formal performance meetings. This includes a review of financial performance to date and action items to achieve desired results.
• Provide acquisition integration on a regional basis.
• Direct leadership of Branch Managers, Installation Coordinators, Service Dispatch Supervisors and Branch support.
• Train branch staff on new products and companywide initiatives to develop and drive growth plans and competitive action plans.
• Ensure the success of the sales and marketing plan through operational efforts directed toward continuous improvement in servicing all channels and verticals.
• Travel - Able to travel approximately 50% of the time.

What You Need to Succeed:

• Bachelor's Degree, preferred
• 5+ years of Leadership experience
• Ability to work in a fast-paced environment and manage multiple initiatives concurrently.
• Creative problem-solving abilities
• Excellent communication skills
• Knowledge of Microsoft programs-EXCEL, Word, Office Suite, Powerpoint, Microsoft D365 a plus

Why Work for Us?

Allegion is a great place to grow your career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths -based development, and unlocking human potential.

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy".
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period.
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can "serve others, not yourself"
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.