New England Sports Museum Guide, TD Garden

JOB DESCRIPTION

The Opportunity

Delaware North Boston Holdings is seeking part-time Museum Guides to join our New England Sports Museum team at TD Garden in Boston, Massachusetts. The Sports Museum is located throughout the TD Garden arena and provides backstage arena tours for guests daily. In this role, you'll be a storyteller for our guests at the Museum, speaking about Boston history and sports.

Pay

$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Greet guests with enthusiasm and provide assistance where needed.
• Lead guided tours of The Sports Museum and parts of TD Garden.
• Assist in the daily operations of The Sports Museum including cleanliness of the facility, answering phones, proofreading, mailings, copying, and other duties as assigned.
• Manage daily guest attendance records.
• Support in the installation and maintenance of exhibits.
• Help the Education and Development departments as needed

Qualifications

• Customer service experience required.
• Associates must be able to provide their own transportation and parking costs to/from work.
• Weekday availability from 10 am - 5 pm is preferred, noting the Museum is open Monday - Sunday. Occasional hours may be required for special events, preparation for exhibit openings, etc.
• Public speaking experience preferred.
• Basic knowledge of Boston history and Boston sports preferred

Physical Requirements

• Standing and walking for entire length of shift.

Shift Details

Day shift
Monday to Friday
Evenings as needed
Weekends
Event based

Who We Are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.