Engineer Quality, Level 5

Overview

Engineer Quality, Level 5 at Daikin Comfort. The Quality Engineer oversees all quality-related activities to support manufactured products at DTTP, products procured from sister plants, and products / accessories from third-party vendors. Responsible for continuous improvement of product quality and procedure adherence to ensure quality consistency. Reviews quality standards, tolerances, and engineering changes. Evaluates engineering changes for existing products, outsourced parts, processes and subassemblies, and new products. Analyzes engineering specifications and manufacturing processes for newly introduced products. Develops test plans and quality testing equipment. Monitors periodic warranty reports and drives improvement initiatives. Investigates and analyzes complex quality problems, recommends solutions, and ensures corrections are made.

Responsibilities

• Be the chief advocate for manufacturing operations and end customers, ensuring new products are launched at a higher quality level than existing products.
• Track and communicate the current state of product launches and the performance of launched products using established metrics.
• Drive a culture of continuous improvement and ensure product quality through standards adherence.
• Oversee and drive Corrective and Preventive Actions related to quality issues in coordination with Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality.
• Lead efforts related to new product launches at DTTP and other Daikin sister plants, coordinating with multidisciplinary teams to address design / standards, supplier issues, and internal processes.
• Communicate internally regarding current quality problems (8D reports) : problem description, status, root cause analysis, and resolution timetable.
• Lead Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches.
• Lead New Product Launch initiatives to minimize impact on manufacturing operations.
• Lead organization-wide quality improvement initiatives and develop new quality improvement techniques and strategies.
• Supervise, train, and audit incoming personnel and auditors (lab / line).
• Support production and ensure system adherence.
• Verify and validate product design, supplier, reliability, and component changes through design engineering and reliability test processes.
• Manage complex, high-impact projects related to warranty cost reduction and NPD launches.
• Act as a recognized authority on HVAC quality issues and solutions.
• Mentor and develop project management skills in other engineers.
• Coordinate with Design, Procurement, Supplier Quality Assurance, and Reliability to ensure supplier and internal changes are fully qualified before implementation.
• Ensure the Quality Policy and Daikin Core Values are understood and guide decision-making.
• Oversee Development Quality Department operations, including setting expectations, scheduling, hiring, budgeting, and sustainable practices.
• Act as a proxy for the manager when needed to drive tasks and deliverables for the period / phase.
• Undertake additional projects / duties to support business needs.

Nature & Scope

Knowledge & Skills

Competencies

Education / Certification

Physical Requirements / Work Environment

Reports To

Qualified applicants must be legally authorized for employment in the United States. The company provides equal employment opportunity to all employees and applicants regardless of race, color, religion, creed, national origin, citizenship, disability, sex, age, or any other characteristic protected by law.

Location : Waller, TX

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