Senior Computer Operator, Ref #9689 (NY HELPS)

Senior Computer Operator, SG-14

Under the direction of the Chief Computer Operator, SG-23, within the Chief Technology Office / Data Center Services, the Senior Computer Operator, SG-14, will monitor and control the operation of data processing equipment in conformance with documented procedures. Specific duties include, but are not limited to, the following :

• Maintain and completes all records, logs and reports as required.
• Place service call requests when required.
• Assist with monitoring Data Center environmental equipment and responds to alarms generated by environmental equipment such as AC units, power distribution units, UPS, backup generator, fire suppression system, and security systems.
• Perform basic console monitoring and other tasks as assigned.
• Notify appropriate parties regarding application or system problems, according to procedure.
• Operate peripheral equipment including, but not limited to, Xerox and / or IBM printers and / or personal computers.
• Load and mounts paper onto equipment.
• Monitor job progress on print console.
• Check for equipment errors and take corrective action in response to minor error messages.
• Check operation of printers to assure proper alignment and sequence of forms.
• Remove jammed forms.
• Notify supervisor of equipment problems.
• Review completed jobs to ensure compliance with user agency specifications.
• Maintain job status logs.
• Perform routine maintenance and cleaning duties including cleaning printer and the work area.
• Perform duties that require one to bend, stoop, lift heavy (up to 50 lbs.) objects, push up to 1000 rolling pounds, and operate a pallet jack during a normal business day.
• Perform the full range of supervisory responsibilities, as required.

Minimum Qualifications Required for Transfer :

NYHELPs Minimum Qualifications :

Candidates eligible for consideration under the Governor's Program to Hire Persons / Veterans with Disabilities pursuant to Section 55-b / c of the Civil Service Law are also encouraged to apply. Individuals certified eligible for the 55-b / c program must meet the education and experience qualifications stated above.

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and / or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including :

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

NYS HELPS : This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Some positions may require additional credentials or a background check to verify your identity.