Manager of Case Management Operations

Are you passionate about empowering individuals with disabilities and leading high-performing teams that make a real difference? SOAR365 is seeking a dynamic and compassionate Manager of Case Management Operations to oversee and elevate our case management services across Human Services and Employee Resources.

As the Manager of Case Management Operations, you'll lead two impactful teams serving distinct populations-program participants and employees with disabilities. You'll provide strategic direction, ensure compliance with regulatory standards, and foster partnerships that support our mission of serving others.

Key Responsibilities :

• Lead and develop teams of Case Managers and Intake Coordinators.
• Oversee case management for Day Support, Respite, and Summer Camp programs.
• Oversee the case management team that supports employees with disabilities through training, job coaching, and life navigation services.
• Build and maintain partnerships with community organizations and referral networks.
• Ensure compliance with agencies such as DBHDS, DARS, Medicaid Waiver, ACA, and AbilityOne.
• Monitor performance metrics and manage caseloads effectively.
• Promote a culture of collaboration, problem-solving, and service excellence.

Knowledge / Experience

EO / AA Veterans / Disabled and other protected categories

Drug-Free Workplace

Reasonable Accommodations

If you need reasonable accommodation when you apply for a position on our website, please contact us at (804) 358-1874 and ask for human resources.

SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities.