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NIGHT AUDITOR - Holiday Inn Express San Diego - La Mesa

NIGHT AUDITOR - Holiday Inn Express San Diego - La Mesa

Greens Operations IncLa Mesa, CA, US
Hace 25 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Are you the One?

If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you!

Key Responsibilities

  • Ensure proper completion of all front office and night audit duties.
  • Direct and coordinate the activities of all Nights Shift staff.
  • Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including :
  • Conduct the Night Audit in accordance with the Greens standards
  • Operations Analysis & Reporting :
  • Accounts Payable
  • Accounts Receivable and direct billing
  • End of day statistics
  • Labor hours
  • Greens Splash Report
  • Front office room inspection reports
  • Competition survey
  • Newspaper review for lead generation
  • Operations statistics report – labor cost / room, etc.
  • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
  • Act as the Manager on Duty (MOD).

The ideal candidate will :

  • Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system.
  • Be proficient and a champion of the Simple Hotel property data system.
  • Have a good understanding of all of hotel operating procedures.
  • Review front office communications logs.
  • Supervise delegated responsibilities and follows up.
  • Be able to use all front office equipment such as the credit card machine, copier, and fax.
  • Inform the General Manager of any unique situations or unusual developments in front office operations.
  • Handle guest complaints effectively.
  • Understand the Chart of Accounts.
  • Process reservations by mail, telephone, fax, and central reservation systems referrals.
  • Process reservations received from sales office and other hotel departments.
  • Be knowledgeable of room types and offered rate plans.
  • Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows.
  • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.

    • What are we looking for?

    To fulfill this role successfully, you must possess the following minimum qualifications and experience :

  • Effective Communication skills
  • Pleasing personality
  • Good team player
  • Good listener
  • Well-groomed and professional appearance.
  • Open with praise, discrete with criticism.
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    Night Auditor • La Mesa, CA, US

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