Content Strategist

A company is looking for a Content Strategist.

Key Responsibilities

Write, edit, test, and refine Help Center articles and customer support responses

Develop and optimize content to enhance Generative AI capabilities

Utilize data-driven insights to inform content decisions and improve support experiences

Required Qualifications

Bachelor's degree in English or a relevant field

2+ years of experience in a technical writing or content strategy role

6+ months of experience in content writing specifically for Generative AI

Proficiency with content management systems (CMS)

Experience utilizing project management tools