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Live Chat Support Agent
VirtualVocationsSan Buenaventura, California, United StatesHace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Live Chat Support Agent to engage with potential patients seeking to improve their heart health.
Key Responsibilities
Respond to live chats from potential patients with professionalism and clarity
Monitor and triage missed calls and messages, escalating as needed
Coordinate with internal team members to ensure timely patient follow-ups
Qualifications
Customer service experience, particularly in a healthcare or mission-driven setting
A passion for improving heart health and empowering individuals
Ability to explain health-related topics in a simple and empathetic manner
Experience using CRMs, Slack, and / or chat support tools (a plus)
Prior experience as a live support / chat agent (a plus)
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Live Chat Agent • San Buenaventura, California, United States
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