Parts Counterperson

At Gerry Lane Enterprises, we strive to make every customer a customer for life.
Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years.
Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.

What We Offer:

• Competitive Compensation
• Flexible Schedules
• 401K With Company Match
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Great Culture
• Promote From Within!

This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

Responsibilities:

• Oversee the parts sales process from start to finish

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner

• Be able to read and understand the parts catalog when looking up parts

• Answers phone calls, providing price quotes and other information

• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

• Provides high level service to internal and external customers.

• Pulls and fills orders from stock

• Maintain a weekly bin checks to ensure accuracy of stock

• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

• Locates out-of-stock parts from outside source and submits an emergency order, if necessary

• Make sure all internal requests for parts are billed on service repair order

• Receives payment from retail customers or obtains credit authorization

• Set up orders for daily shipment, delivery, or pick-up

Qualifications:

• Have a High School Diploma or equivalent

• Have experience with auto parts sales (preferred)

• Are able to work in a fast-paced work environment

• Have strong organizational and time management skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume