Employment Type: Full Time, Entry Level
Department: Customer Service
CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
- Reply to calls and emails from the public.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
Fully fluent in English and/or Spanish (both written and verbal)
High School diploma or General Educational Development (GED) certificate
Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Ability to follow policies, procedures, and regulations.
Ability to navigate a content management system, other applications and related web sites.
Strong written and verbal communication skills.
Excellent customer service, dependability and time management skills.
Keyboarding proficiency of at least 40 words per minute.
Call Center (omnichannel) background a plus.
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Customer Service Representative • Indianapolis, IN, US
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being the...Mostrar más
Remote position must reside in the state of Indiana.Job Overview :The Customer Service Representative answers incoming calls from consumers including the general public, prospective enrollees and p...Mostrar más
Tax Software Support - Independent ContractorLocation:Remote (US-Based)Apply today to join the 1/5/26 certification class and lock in your spot for tax season success.Liveops is contracting seasona...Mostrar más
A Client-Focused Insurance Role Where Your Experience Is ValuedAt Bucher Family Insurance, we dont believe in high-volume, transactional service roles.We are a locally owned, family-run insurance a...Mostrar más
David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Mostrar más
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Mostrar más
We are seeking a motivated and reliable Customer Service Representative to join our remote team.In this role, you'll be the first point of contact for our customers--providing exceptional service, ...Mostrar más
Were seeking a reliable and customer-focused .Customer Service Representative.This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, hig...Mostrar más
About the job Customer Service Representative (Remote)Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded.We accomplish this by creating a...Mostrar más
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...Mostrar más
At Zoom Drain, we take great care in cultivating the careers of our employees.We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction....Mostrar más
As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retur...Mostrar más
We are looking for a Travel Customer Service Representative to support clients throughout their travel planning journey.This role focuses on delivering a positive client experience by assisting wit...Mostrar más
Description & RequirementsMaximus is seeking a highly skilled and adaptable Lead Customer Service Representative to join our team.In this role, you will be responsible for ensuring your team meets ...Mostrar más
Mortgage Origination Customer Service Representative.Leidos is seeking full-time Mortgage Origination Professionals at the FHA Resource Center in Indianapolis, IN.Our Leidos Customer Service team s...Mostrar más
Remote Customer Assistance Specialist - Earn from $19/hr, Degree Not Required.Are you enthusiastic about providing top-notch customer service and solving problems? Join our team as a Remote Custome...Mostrar más
About Balance Platforms, LLC Balance Platforms, LLC ( https:.We partner with leading platforms and service vendors to deliver compliant, timely construction job file management, allowing our client...Mostrar más
Stable, well respected Northwest side, Indianapolis manufacturer is seeking a well qualified individual to strengthen our inside sales team.Our ideal candidate will enjoy learning about our product...Mostrar más
