Napa Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of auto parts professionals. Responsibilities include scheduling deliveries and dispatching delivery drivers on a timely basis, ensuring that the right parts are delivered to the right customer order with precision, speed, and courtesy, mapping out routes for deliveries that are as efficient as possible, tracking and analyzing quality of delivery service using Delivery Management System, overcoming roadblock problems for customers and charting effective solutions, handling cash returned by drivers and keeping accurate records, inspecting returned parts and cores and preparing them for return to the distribution center or manufacturer, maintaining the fleet to ensure vehicles are in safe and proper working order and flagging problems with vehicles that detract from quality delivery service.
Qualifications include a high school diploma or equivalent, passion for delivering customer care, excellent verbal and written communication skills, keen sense for seeing, hearing, and remembering part numbers and line codes, agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs, stamina to stand and walk for entire work shift, motivated team player able to thrive in a fast-paced environment, self-motivated, strong sense of urgency, organized, detail-oriented, solid judgment, and valid driver's license.
Store Dispatcher I • Columbus, OH, United States
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