Talent.com
TEKsystems
ISP Support Technician - Work from homeTEKsystems • Cary, NC, USA
ISP Support Technician - Work from home

ISP Support Technician - Work from home

TEKsystems • Cary, NC, USA
Hace más de 30 días
Salario
15,50 US$ por hora
Tipo de contrato
  • A tiempo completo
  • Teletrabajo
Descripción del trabajo
  • Description : * Every remote candidates must have an reliable internet connection with a download speed of 20 and an upload speed of 5 to be able to successfully work from home within this role. They will also need to be able to provide their own ethernet cord as NRTC would want them hard-wired into their workstation. NRTC provides the PC, 2 monitors, headset, mouse and keyboard. NRTC – Member Driven and Technology Focused NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC’s ISP partners. *Consult with customers and provide additional solution in the form of up-selling NRTC’s products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a detailed description of the call *Provide backup assistance for other Technical Support Representatives *Skills : * Windows 10, Windows 7, call center support, Troubleshooting *Additional Skills & Qualifications : * NRTC wants a group of ISP technicians to be LOCAL to either their Cedar Rapids, IA, Huntsville, AL or Raleigh, NC centers if possible. Will consider fully remote candidates as well. training will be 100% remote. LOCAL Cedar Rapids candidates will pick up equipment from NRTC the Friday before the project starts. All other ISP techs will have equipment shipped out to them directly. Training will start in late October Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday or both Sat / Sun with two days off back to back during the week. The Tier II qualifications would be to have one of the following; candidates who meet one of the criteria below can be started at $15.50 / hr. • AA or some sort of completed education in Computer Science or related IT field • obtained 2 Certifications in A+, Security+, Net+ or CCNA. *Experience Level : * Entry Level About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Crear una alerta de empleo para esta búsqueda

ISP Support Technician - Work from home • Cary, NC, USA

Ofertas similares

Work from Home - Online Product Support (Entry Level)

GLOCPAWake Forest, North Carolina
15,00 US$ por hora
Teletrabajo
A tiempo parcial +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Aviation Electronics, Electrical & Computer Systems Technician

US NavyButner, NC, US
A tiempo completo

Advanced Electronics / Computer Field (ET/FC).The Advanced Electronics and Computer Field trains Sailors to maintain, operate, and repair some of the Navy’s most sophisticated electronics and compu... Mostrar más

 • Oferta promocionada

Help a Family & Earn $70,000+ — See If You Qualify Today

All Love SurrogacyBunnlevel, NC, US
A tiempo completo +1

Do You Qualify to Be a Gestational Carrier?.GESTATIONAL CARRIERS ARE NOT GENETICALLY RELATED TO THE BABY.Are you ready to change a family's life forever — and be rewarded for it?.Willing to complet... Mostrar más

 • Oferta promocionada

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAWake Forest, North Carolina, us
15,00 US$ por hora
Teletrabajo
A tiempo parcial +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCWake Forest, North Carolina, United States
Teletrabajo
A tiempo parcial

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Mostrar más

 • Oferta promocionada

Customer Supply Chain Support

FastenalCreedmoor, NC, United States
A tiempo parcial

Overview: Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite bus... Mostrar más

 • Oferta promocionada

Patient Coordinator

Aspen DentalWake Forest, NC, United States
A tiempo completo

Patient Experience Coordinator.At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-cl... Mostrar más

 • Oferta promocionada

Patient Care Technician - Entry Level Training Program

DreamboundWake Forest, North Carolina, United States
A tiempo completo

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Mostrar más

 • Oferta promocionada

1.20. User Support Technician

Focused HR SolutionsRaleigh, North Carolina, United States
75,00 US$–100,00 US$ por hora
A tiempo completo
Quick Apply

Position is 100% on-site in Raleigh, NC.Candidate MUST be local to the Raleigh area (Triangle Region of NC).Candidate must work EST Business Hours.Our direct client has an opening for a User Suppor... Mostrar más

Appliance Repair Technician II

Mr. ApplianceCary, NC, US
50.000,00 US$ anual
A tiempo completo

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in y... Mostrar más

Drive with DoorDash - Flexible Onboarding

DoorDashWake Forest town, NC, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ... Mostrar más

 • Oferta promocionada

Non-CDL Teams - Home Daily - Gross Up to $4,000/Week - 26FT Box Truck

Hub Group Final MileWake Forest, NC, US
A tiempo completo

Hub Group Final Mile is Now Seeking Non-CDL Independent Contractors!.Driver Helper & 26' Box Truck with Liftgate Required.Home Daily - Gross $3,200 - $4,000 per Week per Truck*.Appliance Delivery /... Mostrar más

 • Oferta promocionada

Work from Home – Product Feedback Support - $25-$45 per hour

GL Gorman, North Carolina
25,00 US$–45,00 US$ por hora
Teletrabajo
A tiempo completo

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Mostrar más

 • Oferta promocionada

Fiber Technicians

Triage-PartnersRaleigh, NC, US
A tiempo completo

Fiber Service Installation Technician (1099)  .We are looking for experienced 1099 Service Installation Technicians to contract with us on scheduled fiber installations, reconnects, and other activ... Mostrar más

Work From Home - Online Product Support - $45 per hour

GL1Downey, Connecticut
45,00 US$ por hora
Teletrabajo
A tiempo parcial +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Selective Surrogacy Opportunity — Premium Support & Compensation

Roots SurrogacyCoats, NC, US
A tiempo completo

Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well... Mostrar más

 • Oferta promocionada

Service Technician II

ITWRaleigh, NC, United States
A tiempo completo

Job Description:** ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries.The company's products include war... Mostrar más

 • Oferta promocionada

Direct Support Professional

Easterseals PORT HealthRaleigh, North Carolina, United States
15,00 US$ por hora
A tiempo parcial
Quick Apply

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!** .ESPH), our mission is rooted in empowering individuals and strengthening communitie... Mostrar más

Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupWake Forest, North Carolina, US
Teletrabajo
A tiempo completo +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Mostrar más

 • Oferta promocionada

Medication Technician

Saber Healthcare GroupLillington, NC, United States
A tiempo completo +1

Are you a compassionate nurse looking to make a real difference? Join our dedicated team in an assisted living facility where every day is an opportunity to provide comfort, dignity and exceptional... Mostrar más