Operations Supervisor Phoenix, AZ

About Us :

As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving storing processing and dispatching cargo so we can build flexibility and resilience into the supply chain integrated solutions allow us to be prepared for supply chain risks so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience connections and deep expertise across different sectors industries and transportation modes means we can be counted on for process excellence that will save time and money.

Summary :

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload) LTL (Less Than Truckload) brokerage cross-border trucking groupage and sortation hubs connecting Maersk or Customer warehouses or depots or cross-dock / consolidation / deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B B2C B2B2C e-commerce direct to store dropship returns and more leveraging asset-based asset-light and non-asset models.

The Operations Supervisor is responsible for overseeing daily workflows supporting team performance and ensuring operational excellence across all activities. This role manages staff monitors productivity and maintains quality and safety standards while driving continuous improvement. The ideal candidate is a strong leader with excellent communication problem-solving and organizational skills.

Essential Duties and Responsibilities :

1. Daily Operations Management

Oversee day-to-day operations to ensure productivity accuracy and efficiency.

Assign tasks and allocate staffing based on workload and priority.

Monitor workflow performance and proactively address delays bottlenecks or system issues.

2. Team Leadership & Support

Supervise coach and motivate team members to achieve operational goals.

Conduct training for new hires and support ongoing development for existing staff.

Evaluate performance provide feedback and initiate corrective actions when needed.

Manage shift schedules attendance and time-off requests to ensure adequate coverage.

3. Quality & Compliance

Ensure all work meets company standards customer expectations and regulatory requirements.

Implement and uphold company policies safety procedures and compliance guidelines.

Conduct routine inspections and audits to maintain accurate and high-quality output.

4. Problem Solving & Issue Resolution

Respond quickly and effectively to operational issues as they arise.

Troubleshoot challenges related to workflow equipment or personnel.

Escalate critical issues to management and recommend actionable solutions.

5. Reporting & Documentation

Prepare and distribute daily / weekly reports on performance productivity and KPIs.

Maintain accurate records of operations incidents training and inventory.

Track and analyze metrics to identify trends and areas for improvement.

6. Coordination & Communication

Communicate effectively with management internal departments and external partners.

Support cross-functional collaboration to ensure seamless operational flow.

Deliver updates expectations and organizational goals to the team.

7. Process Improvement

Identify inefficiencies and recommend improvements to processes and workflows.

Assist in implementing new systems procedures or technology enhancements.

Foster a continuous improvement mindset within the team.

8. Safety & Workplace Management

Promote and maintain a clean safe and organized work environment.

Ensure compliance with OSHA and other relevant safety standards.

Identify potential hazards and enforce proper safety protocols.

Education and / or Experience :

Previous experience in operations logistics production or a related field; supervisory experience preferred.

Strong leadership communication and problem-solving skills.

Ability to multitask prioritize and work in a fast-paced environment.

Proficiency in basic reporting tools and operational systems.

Knowledge of safety regulations and compliance requirements.

Experience with Microsoft Office Suite specifically Word Excel and Outlook

Company Benefits : Medical

Dental

Vision

401k Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range : $60000-$70000

• The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .

Required Experience :

Manager

Key Skills

Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

Employment Type : Full-Time

Experience : years

Vacancy : 1