Talent.com
No se aceptan más aplicaciones
Senior Director of Customer Support

Senior Director of Customer Support

VirtualVocationsProvo, Utah, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Senior Director of Customer Support to lead and optimize their global support organization.

Key Responsibilities

Develop and execute a comprehensive support strategy aligned with company growth goals

Lead, mentor, and grow a distributed support team across various communication channels

Define SLAs, track KPIs, and streamline workflows to enhance operational efficiency

Required Qualifications

10+ years of experience leading customer support teams in B2B SaaS or tech companies

5+ years in a Director or Senior Director role

Expertise with CRM / helpdesk platforms and reporting dashboards

MBA or advanced degree preferred

Experience with budget ownership and forecasting

Crear una alerta de empleo para esta búsqueda

Director Customer Support • Provo, Utah, United States

Ofertas relacionadas
  • Oferta promocionada
Senior Director Colocation Infrastructure Construction Delivery-Data Centers

Senior Director Colocation Infrastructure Construction Delivery-Data Centers

Utah StaffingSalt Lake City, UT, US
A tiempo completo
Senior Director Of Colocation Infrastructure Construction Delivery.The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to d...Mostrar másÚltima actualización: hace 9 días
  • Oferta promocionada
Senior Director of Customer Support

Senior Director of Customer Support

VirtualVocationsSalt Lake City, Utah, United States
A tiempo completo
A company is looking for a Senior Director of Customer Support to lead and optimize their global support organization.Key Responsibilities Develop and execute a comprehensive support strategy ali...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Share Your Opinions. Earn Rewards.

Share Your Opinions. Earn Rewards.

Opinion EdgeCottonwood Heights, UT, US
A tiempo completo
Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Director of Housekeeping - Waldorf Astoria Park City

Director of Housekeeping - Waldorf Astoria Park City

HiltonPark City, UT, US
A tiempo completo
Are you passionate about creating unparalleled guest experiences? The Waldorf Astoria Park City, nestled in the heart of Utah’s breathtaking mountains, is searching for a.In this role, you'll overs...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Senior Manager / Director of Implementations

Senior Manager / Director of Implementations

ReputationLehi, UT, United States
A tiempo completo
Reputation has changed the way companies improve their customer experience through feedback.Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to f...Mostrar másÚltima actualización: hace 14 días
  • Oferta promocionada
Medical Director

Medical Director

Frontier Veterinary CareFrancis, UT, US
A tiempo completo
Frontier Veterinary Care, a brand-new hospital in Francis, Utah, is searching for a Medical Director to lead our team.Are you ready to provide quality medicine in a collaborative environment where ...Mostrar másÚltima actualización: hace 3 días
  • Oferta promocionada
Branch Service Manager-Cottonwood Heights

Branch Service Manager-Cottonwood Heights

BankTalent HQCottonwood Heights, UT, United States
A tiempo completo
Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base.As we build upon our 150-year legacy and usher in the next generation of bankin...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Lead Retail Customer Service Associate

Lead Retail Customer Service Associate

FedExSpanish Fork, UT, US
A tiempo completo
The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Customer Service Specialist

Customer Service Specialist

PPC FlexPayson, UT, US
A tiempo completo
The Customer Account Specialist position is responsible for providing best in class customer service to Sales and a portfolio of assigned customers. Accountable for managing customer orders through ...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
United States Customs and Border Protection Officer

United States Customs and Border Protection Officer

U.S. Customs and Border ProtectionGoshen, Utah, US
A tiempo completo +1
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Mostrar másÚltima actualización: hace 22 días
  • Oferta promocionada
Wholesale Account Executive - Salt Lake City, Utah

Wholesale Account Executive - Salt Lake City, Utah

LendSure Mortgage Corp.Cottonwood Heights, UT, US
A tiempo completo
LendSure specializes in Non-QM mortgage solutions, and we are seeking consultative and service oriented account executives that possess a high work ethic and are very coachable.No mortgage experien...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsSalt Lake City, Utah, United States
A tiempo completo
A company is looking for a Senior Manager of Customer Support.Key Responsibilities Manage support queues across multiple channels and coordinate with cross-functional teams to resolve customer is...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Director of Enterprise Sales

Director of Enterprise Sales

SquintSalt Lake City, UT, US
A tiempo completo
At Squint, we're building technology that matters.While many tech companies focus on digital-first industries, we've set our sights on empowering the 80% of the global workforce that keeps our worl...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Driver Helper

Driver Helper

United Parcel ServiceEUREKA, Utah, United States
A tiempo parcial +1
As a driver helper you’ll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community. During your shift, you’ll be in an...Mostrar másÚltima actualización: hace 7 días
  • Oferta promocionada
Operations Manager - Grand Hyatt Deer Valley

Operations Manager - Grand Hyatt Deer Valley

SKi ButlersPark City, UT, United States
A tiempo parcial
Operations Manager - Grand Hyatt Deer Valley.Seasonal, full- and part-time roles available.Expect weekend and holiday work. Daily operations broken into morning and evening shifts.No previous experi...Mostrar másÚltima actualización: hace 10 días
  • Oferta promocionada
Fully Remote Survey Participant

Fully Remote Survey Participant

Prime InsightsHolladay, UT, US
Teletrabajo
A tiempo completo
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Mostrar másÚltima actualización: hace 2 días
  • Oferta promocionada
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativitySalt Lake City, UT, United States
A tiempo completo
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
United States Border Patrol Agent

United States Border Patrol Agent

U.S. Customs and Border ProtectionTimber Lakes, UT, US
A tiempo completo
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Mostrar másÚltima actualización: hace 4 días