Head Of Programming - West Region

Job Description

Job Description

Head of Programming - West Region

Location : Remote (Chicago, IL Preferred)

Pay : $86 / hr

Duration : Full-time, 12-month Contract

About the Role

Our client is seeking a Head of Programming to lead the strategic vision and execution of culturally relevant programming across their retail stores in the Americas region. This role will drive customer engagement through innovative in-store, virtual, and digital experiences that align with the company's brand values and business objectives. As an evangelist for customer-focused programming, you'll architect strategies that inspire customers to discover, learn about, and go further with cutting-edge products and services.

What you'll do

• Define and lead the strategic programming agenda for the Americas region, ensuring a balanced portfolio of experiences that reflect business priorities and cultural relevance
• Drive pan-regional initiatives that advance core business goals including Services, Education, Small Business, and company values, developing comprehensive strategies with measurable KPIs
• Provide creative and strategic direction for content development through well-articulated briefs, identifying and securing talent and partnerships that amplify brand impact
• Partner cross-functionally with field leadership and global teams to shape and evaluate programming opportunities, ensuring alignment with strategic frameworks and retail priorities
• Apply data-driven insights and performance metrics to evaluate program effectiveness, inform future strategy, and surface opportunities for innovation and scale
• Set quarterly and annual programming roadmaps that contribute meaningfully to broader retail and brand strategy

What you'll bring

What sets you apart

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.