Hotel Front Desk Clerk

Job Description

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :

$16 - $18 hourly

Responsibilities :

• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Handle customer complaints as necessary
• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• General bookkeeping : ensure all hotel guest account information is accurate and up-to-date

Qualifications :

About Company

Homewood Suites by Hilton Davidson takes pride in being a fun environment to work in, with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, 401(k), and travel discounts. We are fully committed to team members and provide them with all the resources to make each person successful.

Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent at all levels of our organization who exemplify these important attributes to provide a top-notch hospitality experience for our guests.

Homewood Suites by Hilton Davidson is an amazing place to work. Join our team!

We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m / f / d / v