Salary : $130,000 - 160,000 per year
Requirements :
- Fluent in Chinese (listening, speaking, reading, and writing)
- Authorized to work for any employer (sponsorship not available)
- Bachelors degree in Computer Science or related field
- 4-6 years of practical experience in DevOps, SRE, or Platform Engineering roles
- Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP)
- Solid understanding of core services such as VPC, EC2, EKS / Kubernetes, RDS, and IAM
- In-depth knowledge of Linux systems, networking fundamentals, and containers (Docker, Kubernetes)
- Proficient with Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Helm
- Experience in building and maintaining CI / CD pipelines using tools like Jenkins, Argo CD, CodeBuild, or similar
- Hands-on experience with monitoring, logging, and tracing systems, including Prometheus, Grafana, ELK Stack, OpenTelemetry, or equivalent
- Proficiency in at least one scripting or programming language (Python, Shell, or Go)
- Excellent system design skills, analytical thinking, and complex troubleshooting abilities
- Strong communication skills across teams; experience in leading technical knowledge sharing is an advantage
Responsibilities :
Design, develop, and maintain an integrated operations and platform management system covering resource management, monitoring, configuration management, and automated operationsBuild and operate observability platforms and CI / CD pipelines, developing self-healing systems and automated incident response workflowsDefine development standards and best practices for DevOps; drive standardization of the toolchain, including technology selection and version managementProvide technical support at the platform level to product and engineering teams, troubleshooting complex system issues, and managing infrastructure upgradesPromote SRE principles and engineering practices; organize technical sharing and training sessions, and establish a reliability engineering frameworkConduct technical research and innovation; monitor industry trends in DevOps and cloud infrastructure, evaluate new technologies, and pursue continuous improvement of the operations platformTechnologies :
AWSAnsibleAzureCI / CDCloudDevOpsDockerEC2ELKGCPGrafanaHelmIAMSupportJenkinsKubernetesLinuxOpenTelemetryPrometheusPythonShopifyTerraformLoad BalancingMore :
We are Channelwill, a rapidly growing SaaS company committed to enhancing eCommerce merchants post-purchase and retention experiences. With over 100,000 merchants globally and a strong presence in the Shopify ecosystem, we offer solutions for order tracking, shipping protection, returns, reviews, and loyalty. We embrace a culture of openness, collaboration, and continuous growth, and we seek talented individuals who are eager to advance with us. This role is primarily remote, with occasional onsite collaboration, based in California or North Carolina.
last updated 5 week of 2026