Front Desk Monitor

Front Desk Monitor

Del Webb Nexton is an active adult community 25 miles northwest of Charleston, SC. This 55+ community is spread across beautifully manicured acres complete with preserved wetland, impeccably landscaped terrain and will have over 1,000 homes at build out. The property offers world-class amenities with a clubhouse and recreation area being the center of all community social and fitness activities. Amenities include a state-of-the-art fitness center, indoor lap pool, aerobics studio, hobby and craft studios, a ballroom and sundeck, outdoor resort-style pool, fishing lake, dog park and tennis, pickleball and bocce ball courts, and an event lawn to host entertainment.

Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.

Position Responsibilities :

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors / homeowners and determines their immediate needs.
• Monitors pickups / deliveries.
• Assisting with events.
• Performs other related duties as directed.

Knowledge, Skills & Abilities :

Physical Demands & Work Environment :

Qualifications : Behaviors :

Preferred :

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations : Preferred :

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter : Inspired to perform without outside help

Education :

Required : High School or better.

Experience :

Required : 2 years : High school diploma or GED and two (2) or more years of paid, professional experience working in a Receptionist, Administrative Support, and / or Customer Service role within an office environment.