Salesforce & ERP Systems Analyst

The Math Learning Center (MLC) is a non-profit education organization with a track record of developing high-quality mathematics materials, including Bridges in Mathematics curriculum. We create programs that engage students, promote classroom community and discourse, and help more than 80,000 elementary teachers across the country deliver effective mathematics instruction.

Are you a collaborative Salesforce & ERP Systems Analyst interested in joining a mission-driven organization? If so, this position might be right for you. You will be responsible for managing Salesforce and ERP systems and will support cross-departmental teams by contributing to system configuration, workflow automation, reporting, troubleshooting, testing, and solution design.

This position is based in Oregon. In this hybrid or onsite role, office days are in our Portland or Salem, Oregon office.

What you will do :

• Administer and enhance Salesforce to support evolving business processes, including user management, automation, custom objects, reports, dashboards, and integrations.
• Maintain, configure, and optimize the ERP system (Rootstock).
• Recommend and implement process automation and system improvements that increase efficiency and user satisfaction.
• Collaborate with operations, customer experience, and finance teams to gather requirements and translate them into system solutions.
• Serve as a bridge between our IT, operations, customer experience, and finance teams, ensuring our technology platforms are optimized to meet organizational needs.
• Work collaboratively with department leadership to understand organization processes, goals, and gaps.
• Collaborate with users across departments and IT Director in the planning, prioritization, design, development, and deployment of new projects & system enhancements.
• Provide training, communicate updates, and support and verify user adoption while minimizing disruption.
• Build strong cross-functional relationships with operations, customer experience, and finance teams.
• Provide high-touch end-user support, training, and documentation for Salesforce and ERP system.
• Analyze and initiate configurations and customization of the Salesforce and ERP systems and participate in the change management and go-live support processes.
• Design, coordinate, and perform system testing to ensure requirements are met.
• Oversee deployment and rollout of Salesforce and ERP enhancements to ensure successful adoption.

How you are qualified :

We offer our employees an excellent work environment that includes :

The Math Learning Center is an equal opportunity employer. We provide fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. The Math Learning Center hires and promotes individuals solely on the basis of their qualifications for the job to be filled.