Studio Manager

Join Our Team as a Kickboxing Fitness Studio Manager

Do you want to help people grow stronger every day? Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community.

Primary Duties

• Handling employee-related tasks such recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately
• Acting as a mentor to team members, providing feedback and reprimanding, when necessary
• Understanding and achieving financial performance goals of the studio
• Setting up and leading potential members through the Introductory Workout and membership sales process
• Following up with potential members to make as many membership sales as possible
• Maintaining an excellent level of customer service, making sure all members and prospects are satisfied with their experience and all problems are resolved promptly, professionally, and in a courteous manner
• Organizing and participating in marketing events to generate awareness and leads for the studio
• Posting to social media and responding to comments, messages, and reviews on approved platforms
• Implementing retention strategies to keep members engaged
• Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio
• Ensuring the studio is a clean, organized, inviting space, and that all equipment and technology systems are in excellent working condition
• Understanding and overseeing all Trainer job duties
• Greeting and providing personal attention to all members
• Delivering the pre-defined Daily Workout to members, as written by 9Round Corporate Office
• Proficiently explaining and demonstrating the exercises for each part of the Daily Workout, which include kickboxing, weighted, and functional exercises
• Motivating and encouraging members to reach their fitness goals
• Understanding our PULSE heart rate technology
• Cleaning and tidying the facility, including the workout space, administrative and lobby area, and bathroom / changing rooms
• Completing other duties as requested

Education and Experience

The following skills and qualifications are required :

The following skills and qualifications are preferred, but not mandatory :

Key Success Factors

Diversity, Equity, and Inclusion

9Round is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidates.

9Round Franchising, LLC is the franchisor of the 9Round franchised system. Each 9Round franchised location is independently owned and operated by an independent franchisee, and there is no joint employer relationship between 9Round and its franchisees. Franchisees have the sole right to hiring, firing, scheduling, assigning, training, promoting, disciplining, and compensating its employees. As a service to its independently owned and operated franchisees and for brand management purposes only, 9Round may list employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location. Employees at a franchise location are solely and exclusively employed by the Franchisee and are not employees of 9Round Franchising, LLC.

Acknowledgement

I understand that I am applying for a position with an employer that is an independently owned and operated 9Round franchisee, not the franchisor, 9Round Franchising, LLC, or any of its affiliates. With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. 9Round Franchising, LLC will not receive a copy of my application, will have no control over whether I receive an interview or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not 9Round Franchising, LLC, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.