Talent.com
No se aceptan más aplicaciones
Patient Services Representative (Float)

Patient Services Representative (Float)

San Ysidro HealthSan Diego, CA, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Float Position

  • This role is a float position, providing coverage across multiple locations as needed

Position Summary :

Answer telephones, greets, assists, and directs visitors, patients and other clinic office callers. Guides, screens, and registers new patients. Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and / or other related information; researches and resolves customer problems. Performs clerical duties to support the daily business activities of the location.

Essential Functions of the Job :

  • Assembles all data and documents required for complete patient registration, including insurance verifications and authorizations.
  • Enter current patient demographic information into Epic system.
  • Provide excellent customer service and be able to communicate effectively with internal and external personnel.
  • Assesses patient financial responsibility and collects co-pays and deductibles at time of check-in.
  • Obtains and documents funding information from patients and provides information on available funding resources.
  • Uses payer resources (RTS) and websites to explore and access eligibility; initiates referrals for varies insurance such as Medi-Cal, Medicare, Manage Care, Commercial, etc. administers and determines patient eligibility for Sliding Fee Discounts Program.
  • Works in collaboration with all areas of patient inquiries to identify and resolve issues and / or barriers.
  • Enters a variety of fiscally related information into databases; maintains fiscal records and files.
  • Responds to requests for information and inquiries related to patient access processes, policies, and / or other related information; researches and resolves customer problems.
  • Recognizes need for immediate and urgent services.
  • Provides assistance, guidance and direction to visitors and patients.
  • Assists in care and maintenance of department equipment and supplies.

    • Additional Duties and Responsibilities :

  • Maintains established departmental policies and procedures, objectives, quality assurance, safety, environmental and infection control standards.
  • Able to adapt to organizational changes and functions.
  • Participates in educational programs and in-service meetings.
  • Attends meetings as required.
  • Performs other related duties as assigned or requested by the Patient Services Supervisor.

    • Job Requirements

    Experience Required :

  • One year of customer service experience or successful completion of internship at San Ysidro Health.
  • Preferred : One year of experience in a medical setting, preferably front desk, or reception.

    • Education Required :

  • High School or GED equivalent.

    • Verbal and Written Skills Required to Perform the Job :

  • Bilingual (Spanish-English) required.
  • Must have good handwriting and verbal communication skills.

    • Technical Knowledge and Skills Required to Perform the Job :

  • Must have verbal ability for accurate and tactful explanation.

    • Equipment Used :

  • Multi-extension phones; CRT / PC, and other office machines.

    • Working Conditions and Physical Requirements :

  • May be required to lift approximately 25 lbs. Mostly sitting position.
  • May be required to work evenings and / or weekends or clinics outside of assigned clinic.

    • Universal Requirements :

    Pre employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

    Crear una alerta de empleo para esta búsqueda

    Patient Service Representative • San Diego, CA, US

    Ofertas relacionadas
    • Oferta promocionada
    Job Patient Services Representative

    Job Patient Services Representative

    Vista Community ClinicEscondido, CA, US
    A tiempo completo
    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we wo...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Service Representative- Call Center

    Patient Service Representative- Call Center

    Family Health Centers of San DiegoSan Diego, CA, US
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Dental, Patient Service Representative

    Dental, Patient Service Representative

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Vice President Patient Support Services

    Vice President Patient Support Services

    Acadia PharmaceuticalsSan Diego, CA, United States
    A tiempo completo
    About Acadia Pharmaceuticals : Acadia is advancing breakthroughs in neuroscience to elevate life.We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delu...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Service Representative

    Patient Service Representative

    Family Health Centers of San DiegoSan Diego, CA, US
    A tiempo completo
    Patient Service Representative.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Service Representative - Physical Rehab, City Heights

    Patient Service Representative - Physical Rehab, City Heights

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace 18 días
    • Oferta promocionada
    • Nueva oferta
    Call Center Patient Service Representative

    Call Center Patient Service Representative

    Family Health Centers of San DiegoSan Diego, CA, US
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace 17 horas
    • Oferta promocionada
    Patient Service Representative, Call Center

    Patient Service Representative, Call Center

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Financial Services Manager

    Patient Financial Services Manager

    Rady Children's Physician Management ServicesSan Diego, CA, United States
    A tiempo completo
    Rady Children's Physician Management.RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children’s Hospi...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Patient Coordinator (Carlsbad Optometry)

    Patient Coordinator (Carlsbad Optometry)

    VSP VisionCarlsbad, CA, United States
    A tiempo completo
    Compensation range for the role is listed above.Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law.A...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Patient Health Navigator

    Patient Health Navigator

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Client Service Representative

    Client Service Representative

    San Diego StaffingSan Diego, CA, US
    A tiempo parcial
    Veterinary Client Service Representative.At VCA, we value all our employees and want to provide you with opportunities to take on new and exciting roles within VCA! VCA Peninsula Animal Hospital is...Mostrar másÚltima actualización: hace 16 días
    • Oferta promocionada
    Patient Access Representative III - 137241

    Patient Access Representative III - 137241

    UC San Diego HealthSan Diego, CA, United States
    A tiempo completo
    UCSD Layoff from Career Appointment.Apply by 10 / 30 / 25 for consideration with preference for rehire.All layoff applicants should contact their Employment Advisor. Eligible Special Selection clients s...Mostrar másÚltima actualización: hace 19 días
    • Oferta promocionada
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsEl Cajon, CA, US
    A tiempo completo
    VCA Rancho San Diego Animal Hospital is seeking a full time Client Service Representative to join our team! We are a 4 Doctor general practice that treats dogs, cats and exotic pets.Experience in t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Services Representative (Julian)

    Patient Services Representative (Julian)

    San Ysidro HealthJulian, CA, US
    A tiempo completo
    Answer telephones, greets, assists and directs visitors, patients and other clinic office callers.Guides, screens and registers new patients. Assists patients in obtaining services and provides info...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Safety Representative-Float Pool

    Patient Safety Representative-Float Pool

    Palomar Health Rehabilitation InstituteEscondido, CA, US
    A tiempo completo
    Under the direction and supervision of a licensed nurse, provides close observation of patients and assists in the provision of a safe and clean environment. Responsible for providing close and / or c...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Patient Service Representative I (Beach)

    Patient Service Representative I (Beach)

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Patient Services Representative, Call Center

    Patient Services Representative, Call Center

    Family Health Centers of San DiegoSan Diego, CA, United States
    A tiempo completo
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Mostrar másÚltima actualización: hace 29 días