Customer Support Specialist

A company is looking for a Customer Support Specialist to enhance the customer journey and resolve queries.

Key Responsibilities

Answer incoming contacts via various channels and provide exceptional service

Document customer interactions and collaborate with internal stakeholders to resolve issues

Identify customer needs and proactively maintain positive experiences

Required Qualifications

1 year of experience in Customer Service, Customer Experience, or Inside Sales

Ability to work independently in a remote environment

Must satisfactorily pass required training for continued employment