Part-Time Airport Customer Service Supervisor

Join Unifi Aviation! We are a leader in the aviation services industry, continuously innovating to provide exceptional experiences for our passengers and partners. We are looking for dedicated individuals who are passionate about customer service, integrity, and empathy. Come be a part of our dynamic team and discover exciting flight benefits!

Position Summary :

As a Part-Time Airport Customer Service Supervisor, you will lead a team of agents in delivering outstanding customer service to passengers throughout their travel journey. Your responsibilities will encompass various aspects, including ticketing, check-in, boarding, baggage services, and handling customer inquiries or complaints with professionalism.

Key Responsibilities :

• Supervise and support a team of customer service agents.
• Welcome and assist passengers during check-in and arrival processes, providing necessary support for special needs passengers.
• Manage ticketing and check-in procedures using a computerized system, resolving issues as they arise.
• Guide passengers through Customs, Immigration, and Quarantine processes.
• Ensure the availability of wheelchairs, strollers, and gate-checked bags for passenger convenience.
• Assist with transporting passengers in wheelchairs throughout the airport.
• Monitor safety compliance and enforce Unifi's policies and procedures.
• Promote a workplace culture of safety, respect, and equal opportunity.
• Perform additional duties as assigned within your area of expertise.

Qualifications :

Preferred Qualifications :

Physical Requirements :

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Apply now to be part of a company committed to excellence and equal opportunity for all!