Partner Success Manager (Remote)

Join the Solar For All Revolution!

At PosiGen, we are passionate about providing money-saving solar and energy-efficiency solutions to people of all income levels. We are seeking a dedicated Partner Success Manager to empower and support PosiGen’s partner network. This role focuses on driving partner sales, optimizing operations, ensuring long-term customer success, and conducting data analysis. The ideal candidate will excel at building and maintaining strong relationships with both external partners and internal teams across the business.

While this position can be US-remote, we strongly prefer candidates located in one of our areas of operation: New Orleans, LA; Houston, TX; Salt Lake City, UT; Philadelphia, PA; and the surrounding Northeast region (NJ, CT, MA, RI, NH).

This position is only open to remote candidates legally authorized to work in the United States and residing in the following states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, MA, MI, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, TX, UT, & VA.

Essential Job Functions

• Build and maintain Partner onboarding/training by providing content for production and supporting sales team members in training execution
• Work cross-functionally across the organization to support Channel functions and improve internal processes to reduce latency
• Support Channel Partner relationships as policy/procedure experts to troubleshoot urgent issues within the project’s pipeline to progress the project toward activation
• Establish and maintain effective Channel Partner deliverables including shared SLAs, quarterly business reviews, and resource management
• Create and evolve Partner reports/dashboards to locate gaps in the process, including cycle times, volume tracking, proper milestone submissions, and healthy cash flow
• Support Product team with system rollouts, UAT, and strategy for enhanced systems to improve the partner experience
• Work closely with sales counterparts to create measurable partner OKRs for both installation forecast accuracy and YoY growth

Education/Experience

• Bachelor's degree in Sales, Marketing, Business, or a related field.
• Minimum of 2 years of experience in partner-related account management; B2B sales/operations experience strongly preferred.
• 2+ years of experience in residential solar; solar finance experience strongly preferred.
• 2+ years of experience in report creation and data analysis; strong proficiency in Excel, BI tools, and SFDC report creation required.
• Demonstrated commitment to financial inclusion, social justice, and/or expanding access to clean energy.