Product Support AnalystVirtualVocations • Akron, Ohio, United States
Product Support Analyst
VirtualVocations • Akron, Ohio, United States
Hace 12 días
Tipo de contrato
- Temporal
Descripción del trabajo
A company is looking for a Product Support Analyst (Fixed Term Contract).
Key Responsibilities
Respond to customer tickets via phone, email, and chat, gathering information to resolve issues
Identify and address technical challenges faced by customers, understanding their business impact
Contribute to the knowledge management system by documenting troubleshooting insights and adhering to performance metrics
Required Qualifications
1-3 years of experience in technical troubleshooting in a B2C or B2B environment
1+ year of experience in delivering software support
1+ year of hands-on experience with relational databases (SQL Server)
Proven track record of delivering exceptional customer experiences
Ability to articulate software-related and technical concepts confidently
Crear una alerta de empleo para esta búsqueda
Product Analyst • Akron, Ohio, United States
Ofertas relacionadas A company is looking for a Software Support Analyst I.Key Responsibilities : Provide effective software support to clients and customers, handling incoming and outbound calls and managing the Sale...Mostrar más A company is looking for a Sales Support Analyst.Key Responsibilities Support internal department requests for information and data Assist in the preparation and submission of RFP responses, ens...Mostrar más A company is looking for a Senior Product Analyst to support digital transformation initiatives.Key Responsibilities Collaborate with stakeholders and IT to document and prioritize requirements f...Mostrar más A company is looking for a Telcor Support Analyst to provide advanced application and interface support for the Telcor QML middleware.
Key Responsibilities Support the connectivity of laboratory i...Mostrar más A company is looking for a RFP Q&A Strategist.Key Responsibilities Manage the proposal process from initial receipt to final production of client binders Review questionnaires for tone, flow, an...Mostrar más A company is looking for a Product Analyst to support production systems and defect identification.Key Responsibilities Monitor production systems to identify issues and performance degradation ...Mostrar más A company is looking for a Product Support Specialist to guide customers and provide support through their journey.Key Responsibilities Respond to technical customer inquiries and requests throug...Mostrar más 
Are you energized by solving complex technical challenges and helping customers find the right solutions? Join Marvin as a Product Tech Support Specialist, where your expertise will guide customers...Mostrar más A company is looking for a Salesforce Application Support Analyst.Key Responsibilities Provide application support for Salesforce, addressing sync issues with third-party systems Manage and reso...Mostrar más A company is looking for a Technical Support Analyst (US Remote).Key Responsibilities Provide courteous and professional technical support via phone and email to customers Communicate with fulfi...Mostrar más A company is looking for a Program Support Analyst.Key Responsibilities : Collaborate with stakeholders to support program initiatives and facilitate contractual deliverables Organize and facilit...Mostrar más 
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Mostrar más We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Mostrar más We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Mostrar más A company is looking for an Application Support Analyst to manage business-critical applications and ensure smooth day-to-day operations.
Key Responsibilities Monitor and maintain daily IT operati...Mostrar más A company is looking for a Support Analyst I to assist in customer support and technical issue resolution.Key Responsibilities Triage support tickets and prioritize issues based on severity Prov...Mostrar más We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Mostrar más A company is looking for a Customer Support Specialist- Accounting Product.Key Responsibilities Develop deep expertise in the Puzzle platform to provide authoritative guidance and anticipate cust...Mostrar más
Software Support Analyst
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Sales Support Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Senior Product Analyst
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Telcor Support Analyst
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace 4 días • Oferta promocionada
Proposal Support Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace 6 días • Oferta promocionada
Product Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Product Support Specialist
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Product Tech Support Specialist - Located in Warroad, MN
Marvin • Cleveland, OH, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Salesforce Support Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace 23 días • Oferta promocionada
Technical Support Analyst
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Program Support Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada
Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)
Data Annotation • Strongsville, Ohio
Teletrabajo
A tiempo completo +1
Última actualización: hace 12 días • Oferta promocionada
Remote Corporate Development Analyst – AI Trainer ($50-$60 / hour)
Data Annotation • Elyria, Ohio
Teletrabajo
A tiempo completo +1
Última actualización: hace 12 días • Oferta promocionada
Remote Investment Analyst – AI Trainer ($50-$60 / hour)
Data Annotation • Elyria, Ohio
Teletrabajo
A tiempo completo +1
Última actualización: hace 12 días • Oferta promocionada
Application Support Analyst
VirtualVocations • Akron, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Support Analyst
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Remote Equity Research Analyst – AI Trainer ($50-$60 / hour)
Data Annotation • Elyria, Ohio
Teletrabajo
A tiempo completo +1
Última actualización: hace 12 días • Oferta promocionada
Accounting Product Support Specialist
VirtualVocations • Cleveland, Ohio, United States
A tiempo completo
Última actualización: hace 5 días • Oferta promocionada