Senior Customer Success Manager

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

Focus on high-value strategic accounts and develop comprehensive account strategies for long-term success

Proactively identify risks and coordinate with internal stakeholders to address customer issues promptly

Build relationships with senior stakeholders and develop success plans to enhance customer experience

Required Qualifications

Minimum of 6+ years of relevant work experience, including client-facing roles

Experience in fast-growth startups, top-tier management consulting, investment banking, or private equity

Strong analytical skills with the ability to synthesize data into actionable recommendations

Proven track record of achievement in a top-tier company with quantifiable business impact

Self-starter with a growth mentality, thriving in fast-paced environments