Program Manager - Transformation Office

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Program Manager - Transformation Office

Why We Have This Role

At Qualtrics, recognize that successful transformation execution relies on strong leadership, communication, and collaboration between teams. The Program Manager acts as a key agent in bridging internal teams to drive and accelerate critical companywide strategic priorities forward. You'll partner closely with IT, Sales, Customer Success, Analytics, and Finance teams to overhaul processes improvement and deliver on a key success pillar for Qualtrics : Simplifying our business. You'll serve as a catalyst for change, collaborating with Six Sigma Process Experts to find opportunities for transformational efficiency improvement, and help bring major changes to life by improving internal internal and external user experiences, alongside an Experience Management Designer.

How You'll Find Success

• Results Oriented : Ability to inspire and motivate teams, provide clear direction, and drive results by effectively leading diverse groups towards common goals.
• Strategic Thinking : Capacity to develop and articulate a clear vision, set strategic objectives, and devise actionable plans to achieve them while adapting to changing circumstances.
• Stakeholder Management : Adept in building and maintaining relationships with diverse stakeholders, including executives, team members, and external partners, and influencing to ensure alignment to strategic priorities and goals.
• Problem-Solving : Aptitude for identifying, analyzing, and resolving issues and risks that may arise during a transformation and employing creative solutions and critical thinking to overcome obstacles.
• Influential : You can present ideas in a way that excites others, turning concepts into actionable plans that drive engagement and results.
• Continuous Improvement : Showcase and nurture a culture of experimentation within teams, by building roadmaps to help to test, validate, and refine new growth and productivity strategies.
• Analytic Rigor : Ability to drive business outcomes, by identifying the right data and insights necessary to explore open questions and develop data driven recommendations. Translates business strategy into tangible program deliverables and KPIs to measure progress.

How You'll Grow

Things You'll Do

What We're Looking For On Your Resume

What You Should Know About This Team

Our Team's Favorite Perks and Benefits

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please let your Qualtrics contact / recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.