Business Development Representative

Behavioral Health Referral Coordinator

Covington Behavioral Health Hospital is a licensed 104-bed center that specializes in treating adult patients who have been experiencing acute changes in their emotional and mental well-being. Covington provides inpatient treatment to alleviate distress, provide stability, and improve each patient's ability to live a productive and satisfying life.

Essential Functions :

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians, and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure an efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers, and discharge planners.
• Coordinate with the clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community, and other referral sources on programs, services, and amenities provided within the facility.
• Coordinate the completion of the admission process and ensure appropriate resources are obtained.
• Travel frequently within the community, scheduling meetings and developing contacts / referral sources.
• Document referral sources within the appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent the facility in professional forums and communicate the mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate the facilitys mission with referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.

Other Functions :

Education / Experience / Skill Requirements :

Licenses / Designations / Certifications :

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.