Talent.com
Customer Support Associate
Customer Support AssociateDrive Sally • Chicago, IL, US
No se aceptan más aplicaciones
Customer Support Associate

Customer Support Associate

Drive Sally • Chicago, IL, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Sally's mission is to be the most trusted vehicle and service provider for professional drivers. We operate a large fleet of vehicles that we provide to rideshare, last mile, and taxi drivers on a flexible basis. We invest heavily in our technology and our people to deliver best-in-class service to our customers.

We're looking for an outstanding Customer Support Associate to join our Chicago team onsite! In this role, you will meet with and handle service requests for our prospective and existing customers, have the opportunity to lead our on-site operations, analyze trends in customer management, and develop processes to improve customer experience.

What you'll do

  • Be the first-line support for all customer interactions in person, on the phone, and via email
  • Complete driver onboarding (pricing, contract execution, vehicle matching)
  • Utilize knowledge of the rideshare industry to provide best-in-class support
  • Manage driver accounts
  • Schedule vehicle service, bodywork, and inspections
  • Any additional assigned tasks by your manager

What we look for

  • Customer service experience with excellent communications skills
  • Passion for customer service and talking to people
  • Attention to detail
  • Ability to manage and prioritize several tasks
  • Patience - willingness to deal with customers at all times of day
  • Availability to work Monday-Friday as well as rotating weekends & holidays
  • Spanish proficiency is a plus

Benefits

  • PTO days
  • Medical, Dental, Vision contribution plans
  • Weekly team lunches

Compensation range: $50,000-$70,000

Please note that this position is not eligible for Visa sponsorship.

*Offer amounts within our ranges are based on skills, experience, relevant education or training, and other job-related factors. At Sally, we believe in making thoughtful decisions around compensation to ensure the growth and development of our employees. We want you to grow with us as our company grows!

Crear una alerta de empleo para esta búsqueda

Customer Support Associate • Chicago, IL, US

Ofertas similares

Customer Support Coordinator

Energy CXChicago, IL, United States
A tiempo completo

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US.By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a ...Mostrar más

 • Oferta promocionada

Customer Support Specialist

Martec IntlCountry Club Hills, IL, United States
A tiempo completo

Position at Martec International.Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and s...Mostrar más

 • Oferta promocionada

Donor Support Associate

Beacon HillChicago, IL, US
A tiempo completo

Beacon Hill has partnered with a growing non-profit organization in downtown Chicago in hiring a Donor Support Specialist to start immediately! This organization supports families, the elderly, ind...Mostrar más

 • Oferta promocionada

Tech Support - Earn Up to $37/hr

TradeJobsWorkforce60546 Riverside, IL, US
A tiempo completo

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...Mostrar más

 • Oferta promocionada

Treasury Sales Support Associate

ChaseChicago, IL, United States
A tiempo completo

Treasury Services Support Associate.Are you customer focused, enjoy providing quality support? You have found the right team.As a Treasury Services Support Associate within the Commercial Bank Paym...Mostrar más

 • Oferta promocionada

Customer Service Associate

Marshall Retail GroupChicago, IL, United States
A tiempo completo

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will provi...Mostrar más

 • Oferta promocionada

Customer Support Representative

Addison GroupChicago, Illinois, US
A tiempo completo

Customer Support Representative.Flexible shifts between 7:30 AM – 6:00 PM (schedule may vary within this window).This position is eligible for medical, dental, vision, and 401(k).Making sure you fi...Mostrar más

 • Oferta promocionada • Nueva oferta

Customer Support Inside Sales Rep

ZentroChicago, IL, US
A tiempo completo
Quick Apply

Customer Support Inside Sales Rep Location: Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused exclusively on...Mostrar más

Customer Success Associate

Wolters KluwerChicago, IL, United States
A tiempo completo

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively.You will take on a more proactive role in ensuring cu...Mostrar más

 • Oferta promocionada

Store Support

Home DepotAlsip, IL, United States
A tiempo completo

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Mostrar más

 • Oferta promocionada

Support Associate

Saks GlobalNorthbrook, IL, United States
A tiempo completo

Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the ...Mostrar más

 • Oferta promocionada

Customer Service Associate Midwest

The Hertz CorporationChicago, IL, United States
A tiempo completo

Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right wa...Mostrar más

 • Oferta promocionada

Support Associate

SaksNorthbrook, IL, United States
A tiempo completo

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary.It is known for...Mostrar más

 • Oferta promocionada

Travel Customer Support Specialist

Kopp TravelsChicago, Illinois, United States
Teletrabajo
A tiempo parcial
Quick Apply

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Mostrar más

Customer Support Specialist

PerkSpotChicago, IL, United States
A tiempo completo

Customer Support team! At PerkSpot, our mission goes beyond discounts-it's about empowering employees everywhere to make smarter spending decisions so they can do more of what they love.We believe ...Mostrar más

 • Oferta promocionada

Customer Service Associate (Office and Administrative Support)

Davies Auto CareChicago, IL, US
A tiempo completo

Davies Auto Care provides exceptional auto repair and maintenance services.We are seeking a Customer Service Associate to assist with customer interactions and support office operations.Responsibil...Mostrar más

 • Oferta promocionada

Client Team Support Associate

Andersen TaxChicago, IL, United States
A tiempo completo

We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests.You may submit up to two active applications at a time.Please consider your loca...Mostrar más

 • Oferta promocionada

Customer Support Specialist/Travel (Flexible Schedule)

HjbtravelsEvanston, Illinois, United States
Teletrabajo
A tiempo completo +1
Quick Apply

We are seeking a detail-oriented and service-driven.This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.In th...Mostrar más