Talent.com
Client Service Coordinator - 0001341
Client Service Coordinator - 0001341Banfield Pet Hospital • Eastvale, CA, US
Client Service Coordinator - 0001341

Client Service Coordinator - 0001341

Banfield Pet Hospital • Eastvale, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities And Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles:

  • Quality: The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility: As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency: We use resources to the full, waste nothing and do only what we can do best.
  • Freedom: We need freedom to shape our future; we need profit to remain free.

Hiring Qualifications / Competencies:

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Functional: Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

Capabilities And Experience (Can Do):

  • Ability to multi-task
  • Communication skills
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Intellectual ability
  • Mathematical ability

The pay range for this role is $16.93 - $21.63 Hourly.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

Crear una alerta de empleo para esta búsqueda

Client Service Coordinator - 0001341 • Eastvale, CA, US

Ofertas similares

Patient Care Coordinator

TradeJobsWorkForce92606 Irvine, CA, US
A tiempo completo

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by...Mostrar más

 • Oferta promocionada

Account Coordinator I

ArtechIrvine, CA, United States
A tiempo completo

Location: Irvine, CA 92612 (Hybrid 3 days onsite).Duration: 12+ months (possible extension).Mostrar más

 • Oferta promocionada

Sales Operations Coordinator (APLA)

Foresight SportsIrvine, CA, United States
A tiempo completo

As a Sales Operations Coordinator, you will be responsible for managing Sales Order Allocation & Fulfillment functions for the Asia Pacific and Latin America business.This role is a key member of t...Mostrar más

 • Oferta promocionada

Service Coordinator

Refrigeration Unlimited LLCCorona, California, United States
A tiempo completo

The Arcticom Group(“TAG”) is a U.HVACR service, maintenance, and installation services throughout North America.TAG is committed to being an “employer of choice” and ensuring employees have a home ...Mostrar más

 • Oferta promocionada

Service Coordinator - PAC

Ingersoll RandPomona, California, United States
A tiempo completo

Service Coordinator – PAC Location Based in City of Industry, CA; San Diego, CA or Phoenix, AZ Responsibilities Answer incoming service calls and schedule technicians to perform preventive maintena...Mostrar más

 • Oferta promocionada

Auto Service BDC Coordinator: Growth & Team Impact

Santa Margarita FordRancho Santa Margarita, California, United States
A tiempo completo

A family-owned automotive dealership is seeking a full-time BDC Service Appointment Coordinator in Rancho Santa Margarita.This entry-level position involves making and receiving calls to assist cus...Mostrar más

 • Oferta promocionada

Business development coordinator

LifeHikesMontclair, CA, United States
A tiempo completo

Life Hikes is looking for a Business Development Coordinator to support and execute our outreach strategy.A career with Life Hikes is an opportunity to work within a global ecosystem of lifelong le...Mostrar más

 • Oferta promocionada

Commercial Lines New Business Account Coordinator- Irvine, CA

Insurance ReliefIrvine, CA, United States
A tiempo completo

Commercial Lines New Business Account Coordinator Hybrid.Ready to join a powerhouse? A highly reputable insurance brokerage in Irvine, backed by over 90 years of industry excellence, is actively se...Mostrar más

 • Oferta promocionada

Project Support Coordinator

AdeccoIrvine, California, US
A tiempo parcial

A leading electric vehicle manufacturer reimagining mobility through innovative design, advanced technology, and a strong commitment to sustainability—building electric trucks and SUVs for a bold, ...Mostrar más

 • Oferta promocionada

ADA & Risk Compliance Coordinator

Holiday Inn Express & Suites Ontario AirportOntario, CA, United States
A tiempo completo

ADA And Risk Compliance Specialist.Want to be a part of something bigger than yourself? To contribute to a team making moves on a global scale? Then you're invited to join the team that lives the S...Mostrar más

 • Oferta promocionada

Mortgage Retail Sales Coordinator

Wells FargoIrvine, CA, United States
A tiempo completo

Wells Fargo Mortgage Retail Sales Position.In this role, you will support the Mortgage Retail Sales team with administrative, marketing, and sales tasks.Build or maintain relationships with current...Mostrar más

 • Oferta promocionada

TM Client Care Advisor II

Fifth Third BancorpOntario, CA, United States
A tiempo completo

Treasury Management Client Care Advisor.The Treasury Management (TM) Client Care Advisor role operates as a portfolio manager for treasury management clients and acts as a trusted advisor and prima...Mostrar más

 • Oferta promocionada

Global Licensing Coordinator (Temp to Hire)

Monster EnergyCorona, CA, United States
A tiempo completo

Global Licensing Coordinator (Temp to Hire).We're the risk-takers, the trailblazers, the game-changers.We're not perfect, and we don't pretend to be.We're raw, unfiltered, and a bit unconventional....Mostrar más

 • Oferta promocionada

Client Services & Account Support Specialist

Atikan Wealth PartnersIrvine, California, United States
A tiempo completo

Client Services & Account Support Specialist Company: Atikan Wealth Partners (Affiliated with LPL Financial) Location: Irvine, CA (Fully In Office) Pay: $50,000 - $65,000 MUST BE LOCAL TO ORANGE CO...Mostrar más

 • Oferta promocionada

Billing Compliance Coordinator

Kahana FeldIrvine, CA, United States
A tiempo completo

Billing Compliance Coordinator.The Billing Compliance Coordinator is responsible for supporting the firm's billing compliance process by managing communications, coordinating front-end billing revi...Mostrar más

 • Oferta promocionada

Global Outreach Account Coordinator

Westcliff UniversityIrvine, CA, United States
A tiempo completo

Global Outreach Accounts Coordinator.At Westcliff, we believe education should educate, inspire, and empower and that applies to both our students and our team.We are committed to building a workpl...Mostrar más

 • Oferta promocionada

Dental Care Coordinator: Drive Patient Care & Financing

PDS HealthChino Hills, California, United States
A tiempo completo

A healthcare organization in Chino Hills seeks a Healthcare Coordinator to enhance patient experiences and gain financial commitments for dental treatments.This role requires a High School diploma ...Mostrar más

 • Oferta promocionada

Sales Operations Coordinator

Trace3Irvine, CA, United States
A tiempo completo

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients.Equipped with elite engineering and dynamic innovation, we empower IT e...Mostrar más