Job Description
Job Description
Amy's Ice Creams in Houston, TX is looking for a Happy, Energetic and Reliable scoop to join our team .
Title :
Entry Level position (Scoop)
Description :
Our purpose and objective at Amy’s Ice Creams are to Make someone's day is our mission. Also, consistently offer a superior product matched with a standard of service previously unimaginable from a retail ice cream shop.
Scoop Job Duties :
Entry Level Skills and Qualifications :
- Make People’s Day
- Must demonstrate excellent customer Service skills, willingness to go above and beyond, attention to detail, and a dedication to maintaining your store’s cleanliness.
- Must wear hat / head covering, apron and closed toed-shoes. Must wash hands frequently.
- Smiley happiness
- Extreme kindness towards others
- Creative problem solving
- Team player
- Love of product
- Dedication to customer service
- Grace under pressure
- Basic money handling / cash register Skills
Job Duties / Functions
Scooping ice creamMaintaining a clean environment and atmosphere for your co-workers and customersDetermining and fulfilling customers NeedsAdhering to all health code requirementsMust perform wrists exercises prior to scoopingMust operate cash register and use good Money handling practicesPhysical Demands
Must be able to lift ice cream tubs weighing 30-40 lbsRepetitive use of wrists while scooping, crushing and cuttingRepetitive use of wrists while using cash registerLong periods of standing (approximately 3-8 hours)Bending, reaching and squatting to clean and grab productsPulling pushing mop and other cleaning objectsPulling and pushing large equipment to clean underFinancial Literacy Training
Define the four key metrics we use to run the businessAssist your team in setting periodic labor and sales goals and give suggestions on how these goals may be reached.Assist your team to develop and maintain a scoreboard.Continuously coach team on actions to affect the gameCollaborate on creating mini-games with the staffYou will learn to understand : Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Quality Focus
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