The Opportunity
HSN Customer Service Specialists answer inbound customer calls. Working at home, our Specialists to assist our customers by problem solving and de-escalating unique situations while sustaining a high-paced call volume.
Life with HSN as a Customer Service Specialist
Compensation
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
System Requirements
Our Work at Home Team Members need to maintain the necessary system requirements to provide a great experience for our customers. A full specification list will be provided after your interview, here are a few items:
Training Schedule
Your HSN career begins with a paid training period where attendance and participation is required. Your first day will be on a Thursday to complete Tech Set Up. After you connect, orientation and training will begin on Monday for six weeks, Monday – Friday 9:00 am -5:30 pm ET. Training schedule and working schedule post training will differ.
The Application Process
Our application process is candidate-led.
1. Complete Application
2. Complete skills assessment on mobile device or computer
4. Self-Schedule interview
Remote work is not permitted in NYC at this time.
#LI-Remote
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Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
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2024 QVC, Inc. & HSN, Inc.Bilingual Work at Home Customer Service • Roanoke, VA, US
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