Ambassador Jobs in Irvine ca

Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP / accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.

Client Ambassadors are responsible for developing and maintaining warm and friendly relationships with existing clients and generating reviews, references, and warm referrals for the sales team.

Responsibilities :

Proactively contact all assigned accounts to :

• Build warm personal connections.
• Confirm that the accounts view the company favorably and have had a positive experience thus far.
• Identify from the accounts ways in which the company can continue to improve and share these ideas with sales management.
• Reassure the accounts if they report outstanding issues or concerns and escalate appropriately, communicate updates in a timely manner to the accounts and share the details of resolution.
• Verify the business software the accounts use and ensure all accounts are aware of the benefits of integration, email payment tools, and other beneficial services to expand usage of the company’s products. Assist with obtaining these additional features.
• Obtain positive customer surveys, online reviews, references, and client referrals from accounts. Three client referrals requested in all positive interactions.
• Ensure accounts are satisfied and request a survey response after all interactions - performance based in part on responses to surveys.
• Discover if the accounts belong to any associations and work with any software resellers - generate potential partnership opportunities for the company.

Continuing Responsibilities :

General Expectations :

Benefits :

Job Type : Full-time

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.