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Analyst
Intrepid AscentBerkeley, CA, United StatesBI Analyst / Senior BI Analyst
DrivySF Peninsula, CABusiness Intelligence Analyst / Senior Business Intelligence Analyst RemoteFull-Time / Regular, Exempt Who We Are : Getaround is the worlds first connected carsharing marketplace. Launched in 2011, Getaround is available today in more than 1,000 cities across the United States and Europe.We connect safe, convenient, and affordable cars with people who need them to live and work via our peer-to-peer marketplace. Our proprietary connected car technology allows guests to book and unlock a wide variety of vehicles directly from our app without ever having to meet anyone in person, carry an access card, wait in line, or coordinate picking up keys, unlike traditional rental car services.Getaround is focused on providing economic opportunities to local communities. Our community includes guests who rely on our cars for on-demand mobility and entrepreneurial hosts (car owners) who share cars on our platform including those who operate their own carsharing businesses. Did you know cars are parked 22 hours a day on average? When we share cars, we dont need as many on the road, which means fewer accidents, reduced traffic, and less space required for parking. Carsharing modernizes mobility by allowing people to connect multiple forms of efficient transportation for any type of use case.Through carsharing, we aim to lessen greenhouse gasses and reduce pollution. Studies show that when carsharing is available, people drive less and drive vehicles more appropriate for their use case, which can reduce household carbon emissions by up to 40%. Also, shared cars are used more frequently and retired more quickly, accelerating the adoption of newer, more energy-efficient vehicles.Our mission is to empower people to carshare everywhere by enabling the shift away from car ownership, want to join us? The Opportunity : Getaround is looking for a BI Analyst or Senior BI Analyst, to join our growing international team as we enter a new phase of expansion. In this role, you'll partner with various teams to optimize the funnel, increase retention and customer happiness, and identify areas of opportunity to accelerate our growth engines. Our ideal candidate is a self-starter with a motivation to influence the future of mobility. Key strengths for this role include curiosity, growth expertise, and technical abilities to operate independently and guide a roadmap that addresses our biggest growth opportunities.In this role, you will have the opportunity to work with various business teams to shape Getarounds marketplace growth strategies, such as, product, marketing, customer support, and content stakeholders. You will set up end-to-end analytical capabilities (instrumentation, measurement, testing, and modeling as required) that will feed our data-driven decision making on which levers to pull according to the business needs. Also, you will lead impact measurement of launched growth and retention initiatives.
What You'll Be Doing : (Essential Duties & Responsibilities)
- Execute on a comprehensive data-driven growth and retention strategy in coordination with business stakeholders.
- Analyze data from external and internal sources using SQL to identify new opportunities for growth and retention.
- Partner with engineering, data science, and other analytics teams to build long-term solutions that support the growth strategy.
- Work closely with business owners to understand and identify key business questions, challenges, and KPIs to increase and retain hosts, cars, and guests on the Getaround platform.
- Understand key drivers of performance to provide ongoing deep dives that help stakeholders understand and predict business performance.
- Use attribution data to cohort our users by source and value to our platform to inform our marketing outreach and campaign performance.
- Use event data from our mobile and web apps to determine product pain points and why guests fall out of the funnel.
- Deep dive into customer service metrics to inform on strategy for host and guest retention.
- Ensure the confidentiality, integrity, and availability of company information, data, and systems.
- Ensure that security policies and procedures are followed.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this position. Essential duties and responsibilities may be added or modified as necessary at any time.
What You'll Need : (Required)
Education & Experience :
Skills & Abilities :
Additional Awesomeness : (Preferred, but not required)
Work Environment :
Physical Demands :
Getaround Benefits & Perks :
We Are Getarounders! Getaround is proud to be an equal-opportunity employer. Getaround is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (including physical or mental disability, medical condition, or medical leave), or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and Consistent with our commitment to equal employment opportunity, Getaround will make reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform the essential functions of your job due to a disability, please contact People Operations at [email protected] to request an accommodation.This EEO statement reaffirms our commitment to providing a workplace free from discrimination and harassment, in accordance with all applicable laws. We encourage all qualified candidates to apply for employment opportunities at Getaround. Come join us and continue to make Getaround a great place to work!