Billing coordinator • portland or
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The average salary range is between $ 37,050 and $ 70,000 year , with the average salary hovering around $ 45,781 year .
Own the process that turns overlooked detention time into recovered revenue—while building valuable expertise across transportation, billing, and operations.
SALARY: $28/hr.
LOCATION: Portland, OR
SCHEDULE: Full-time; Monday-Friday | 7:00am-4:00pm or 8:00am-5:00pm
WHY YOU’LL LOVE THIS ROLE
Make an Impact: Play a key role in protecting revenue by ensuring detention charges are accurately identified, billed, and collected.
Own Your Work: Take ownership of the detention billing process from documentation review and claim submission through resolution and payment.
Work Across the Business: Collaborate with drivers, dispatch, fleet operations, customer service, and customers to solve problems and keep freight billing moving.
Build Valuable Expertise: Develop hands-on experience in transportation billing, accessorial charges, revenue recovery, and transportation management systems in a fast-paced environment.
WHAT YOU’LL DO
Review driver, dispatch, customer, and load documentation to identify detention events, verify eligibility, and confirm billable time in accordance with company policies and customer contracts.
Prepare, submit, track, and reconcile detention claims, invoices, and billing adjustments through customer portals, email, transportation management systems, and accounting software.
Coordinate with dispatch, fleet management, drivers, customer service, and customers to obtain missing documentation, resolve discrepancies and disputes, and follow claims through approval, denial, or payment.
Maintain accurate detention records and reporting, support accounts receivable follow-up and month-end close, and ensure approved detention charges are billed timely, accurately, and to the appropriate accounts and revenue categories.
WHAT WE’RE LOOKING FOR
Strong attention to detail and accuracy in billing, data entry, documentation review, and reconciliation of transportation-related charges.
Analytical and problem-solving skills with the ability to investigate discrepancies, interpret supporting documentation, and resolve billing exceptions or disputes.
Ability to work effectively in a fast-paced transportation environment, manage competing priorities, and consistently meet deadlines.
Strong communication and customer-service skills, with working knowledge of accessorial billing, freight invoicing, driver logs, GPS tracking, ELD records, and transportation management systems preferred.
PHYSICAL REQUIREMENTS
This role is primarily office-based and requires extended periods of sitting, working at a computer, reviewing documentation, and using standard office equipment. Employees must be able to communicate effectively, maintain focus for extended periods, and occasionally move or handle files and office materials as needed.
READY TO TAKE THE NEXT STEP?
This position is offered through NW Staffing Resources. Simply select ‘Apply Online’ at the top of the post to submit your application. If you'd like more information about this role or others within the industries we serve, we’d love to connect. Partner with a recruiter who will advocate for your goals, provide insight into the local market, and help you find the right fit. Call or text us directly for confidential consideration at: 503-242-0611
