Business administrator • reno nv
We are continuously accepting applications.The Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty.Entry level Parts Administrator p... Show more
HR Leaves & Accommodation Administrator.Human Resources & General Affair.Panasonic Energy is seeking a highly motivated and passionate HR professional to join our team as a HR Leaves & Accommodatio... Show more
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Most sales jobs offer a commission check.ABOUT THE ROLE We are conducting a confidential search on behalf of a profitable, established (over 35 years) commercial printing company in Reno, NV —... Show more
Are you recognized for your keen attention to detail, strong documentation abilities, and problem-solving skills? If so, this role could be a great fit for you! As a Contracts Administrator II - Cl... Show more
The University of Nevada, Reno is recruiting for a Financial Business Analyst for Business and Finance.The Financial Business Analyst supports the Controller's Office and Business & Finance divisio... Show more
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Join Intelligent Technical Solutions, a dynamic and growing company, as our.We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.In ... Show more
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American Battery Technology Company (ABTC) is a leader in the sustainable sourcing and recycling of critical battery materials, supporting the growing demand for clean energy and electric vehicles.... Show more
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Medical Device Administrator $800+ WEEKLY.Join Talent Framework, a Savard Company- where your skills are valued!.Previous experience working with Medical Devices, Equipment and Gases or An associat... Show more
What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper.As a business banker at First Citizens Bank you will carry on our tradit... Show more
The average salary range is between $ 50,000 and $ 106,217 year , with the average salary hovering around $ 69,048 year .
Last date to apply:
We are continuously accepting applicationsThe Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty. Entry level Parts Administrator position responsible for performing basic level technical product support to Husqvarna Distributors, Dealers, National Accounts and Customers (end user escalations).
What You Need to Know:
· Looking up parts in the Husqvarna system to satisfy customer inquiries
· Basic order entry for Husqvarna customers (business to business)
· Respond to pricing inquiries · Respond to technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).
· Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics.
· Record details of cases in CRM, as well as actions taken
· Effectively communicate escalations to Customer Care Leadership Team for timely effective resolution.
· Report parts, pricing, IPL (Illustrated Parts List) or manual discrepancies through existing procedures
What We Are Looking For:
· Mechanical aptitude and interest
· Strong written, oral, and interpersonal skills. Ability to communicate information clearly and concisely ensuring customers’ comprehension.
· Basic MS Office skills
· Developed computer navigational and organizational skills.
Can pass typing accuracy test with 25 wpm or more
· Ability to multi-task
· Strong customer service focus
· Exceptional knowledge of Outdoor Power Products and applications
· Experience utilizing the following customer service skills
Importance of the customer and need to build relationships
Solving basic routine issues
Understanding when to escalate issues
Applying existing solutions to meet customer needs
