Business Systems Analyst, Consultant- Voice Channel Team
Blue Shield of CaliforniaCO, United States
Full-time
The Voice Channel team is responsible for the IVR and call routing for the organization.The team serves as the liaison between the business and IT to field, prioritize and implement all requests as...Show moreLast updated: 30+ days ago
Promoted
Financial Analyst
SummitStone Health PartnersFort Collins, CO, United States
$83,269.00–$99,916.00 yearly
A Financial Analyst is needed to help us in our endeavor to build the healthiest community in the nation.At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hop...Show moreLast updated: 18 days ago
Promoted
Director Business Development
Pathways HospiceFort Collins, CO, United States
$93,808.00–$110,219.00 yearly
Full-time
Pathways Hospice has an immediate opening for a Director of Business Development.Based on position, schedule and / or availability : Eligible for a performance based incentive compensation plan.Mileag...Show moreLast updated: 1 day ago
Promoted
Business Intelligence Analyst
Cooley LLPColorado, CO, United States
$100,000.00–$145,000.00 yearly
Cooley is seeking a Business Intelligence Analyst to join the Data Delivery team.Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected t...Show moreLast updated: 30+ days ago
Business Process Analyst
BattelleRemote, CO
$83,000.00–$119,000.00 yearly
Remote
Battelle delivers when others can’t.We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are...Show moreLast updated: 30+ days ago
Promoted
SAP Business Intelligence Hana Analyst
01 & 04 WoodwardFort Collins, Colorado, USA
$157,200.00 yearly
Full-time
Woodward is committed to creating a great workplace for all team members.Our company and its members are committed to acting with integrity being respectful and accountable to one another and stayi...Show moreLast updated: 2 days ago
Promoted
SAP Business Intelligence Hana Analyst
Woodward, Inc.Fort Collins, CO, United States
$157,200.00 yearly
Woodward is committed to creating a great workplace for all team members.Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and sta...Show moreLast updated: 5 days ago
Business Analyst - Insurance Operations - REMOTE
Work At Home Vintage ExpertsFort Collins, CO, US
$30.00–$45.00 hourly
Remote
Full-time +2
Put your Insurance Experience to work – FROM HOME!.Our unique platform provides you with .WHAT YOU’LL LOVE ABOUT WAHVE.We created a welcoming place to work with friendly and profes...Show moreLast updated: 27 days ago
Promoted
Credit Analyst
First National BankFort Collins, CO, US
$60,000.00–$75,000.00 yearly
Full-time
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve.
We take great pride in the relationships...Show moreLast updated: 14 days ago
Promoted
Logistics Analyst
COGSFort Collins, CO, United States
$75,000.00–$110,000.00 yearly
COGS has partnered with a global, fortune 500 company specializing in Semi Conductor Manufacturing in their search for a talented Logistics Analyst to join their growing team.As a Logistics Analyst...Show moreLast updated: 30+ days ago
Business Analyst
E-SolutionsColorado, United States
The Colorado Department of Education (CDE) is hiring a contract Business Analyst to support the Information Management Services and Accountability and Continuous Improvement teams to assess and imp...Show moreLast updated: 9 days ago
Promoted
BUSINESS ANALYST - INSURANCE OPERATIONS - REMOTE
WAHVEFort Collins, CO, United States
Full-time
Note : This employer is open to candidates who want to work remote.Put your Insurance Experience to work FROM HOME!.Our unique platform provides you with.
We created a welcoming place to work with f...Show moreLast updated: 23 hours ago
Promoted
Finance Analyst
OutlierFort Collins, CO, United States
$30.00–$40.00 hourly
Full-time
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.In this role, you will become an AI coach, crafting compelling questions on Finance-related t...Show moreLast updated: 24 days ago
Promoted
GIS Analyst
StantecFort Collins, CO, United States
$46.00 hourly
The Geographic Information System (GIS) Analyst is responsible for providing GIS services to external and / or internal clients.
Work will primarily focus on supporting Energy (e.Power & Dams, Renewab...Show moreLast updated: 15 days ago
SEG-Analyst, Business Analysis
Newmont MiningCO, US
Full-time
Posting End Date : May 16 2025 .Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead.
The Company’s world-class portfolio of assets, prospects and talent is an...Show moreLast updated: 1 day ago
Business Systems Analyst
Highmark HealthCO, Working at Home, Colorado
$107,800.00 yearly
Full-time
This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components).
Uses regular judgement and discretion to coll...Show moreLast updated: 30+ days ago
Analyst, Business Compliance- Remote
CVS HealthColorado, Work At Home, US
$40,600.00–$85,100.00 yearly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Promoted
Analyst II, GIS
City of Fort CollinsFort Collins, CO, United States
$88,000.00–$109,000.00 yearly
Analyst II, GIS (Full-Time Regular) (Classified).Classified (Non-CBU) View Classifications & Benefits.ANNUAL ANTICIPATED HIRING RANGE : .
The City of Fort Collins is a bias-conscious employer.We ask t...Show moreLast updated: 9 days ago
Business Analyst III
Aditi ConsultingRemote, CO
$50.00–$60.00 hourly
Remote
Financial Analyst with a strong analytical background with the ability to analyze and consolidate financial results for reporting to high-level management.
Primary job responsibilities will be cente...Show moreLast updated: 30+ days ago
Sr. Business System Analyst
010 TOPPAN MERRILL LLCCO, US
Remote
Full-time
Business System Analyst role supports the Business by working with Business Management, Subject Matter Experts, Product Owners, Project Managers, Technical Leads and Developers to provide Business ...Show moreLast updated: 30+ days ago
Business Systems Analyst, Consultant- Voice Channel Team
Blue Shield of CaliforniaCO, United States
30+ days ago
Job type
Full-time
Job description
Your Role
The Voice Channel team is responsible for the IVR and call routing for the organization. The team serves as the liaison between the business and IT to field, prioritize and implement all requests as well as identify improvement opportunities. The Voice Channel Analyst, Consultant will report to the Sr Manager, Voice Channel. In this role you will serve as a strong cohesive business partner to support and ensure accurate and timely resolution of multiple complex issues with Voice Channel performance or desktop applications which can have severe monetary and reputational impacts for Blue Shield of California
Your Work
In this role, you will :
Leverage expertise in IVR, call routing and telephony platforms to analyze, design, and develop business solutions
Serve as a liaison between users, technical staff and vendors for business and technology requirements, problems, services, and training, as required
Translate business requirements into functional requirements related to IVR and telephony platforms
Develop User Acceptance Test (UAT) Plans and Test Cases and participates in all testing as part of monthly releases
Provide analytical support for multiple, complex cross-functional projects simultaneously, establish work plans and timelines, coordinate with internal and external resources
Work with all facets of business leaders to support and influence ideas to create clear scope with understood process and technology gaps related to the telephony platforms
Drive development and mentor others to produce clear business cases
Define requirements modeling standards to include definition of business needs, how and when to reuse functional requirements, and business scope of non-functional requirements
Participate in requirement sessions to support the analysts in managing scope and delivery when needed
Act as the enterprise expert in requirements elicitation
Maintain service ownership, capacity and license management and product roadmaps for all telephony applications
Facilitate multi-layer meetings and able to provide conflict resolution for the best outcome
Use exceptional knowledge of business analysis to create compelling presentations and influences business leaders to make well informed decisions