Business Process Analyst

JOB DESCRIPTION

Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients whether they are a multi-national corporation, a small start-up or a government agency.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Company Overview

Battelle manages and operates the National Ecological Observatory Network (NEON) program, which is solely funded by the National Science Foundation.

A 30+ year project dedicated to understanding how changes in climate, land use and invasive species impact ecology, the observatory’s scientists and engineers are collecting a comprehensive range of ecological data on a continental scale across 20 eco-climatic domains representing US ecosystems.

Our teams use cutting-edge technology, including an airborne observation platform that captures images of regional landscapes and vegetation;

mobile, relocatable, and fixed data collection sites with automated ground sensors to monitor soil and atmosphere; and trained field crews who observe and sample populations of diverse organisms and collect soil and water data.

Once structures are completed, a leading-edge cyberinfrastructure will calibrate, store and publish this information. The Observatory includes more than 500+ personnel and is the first of its kind designed to detect and enable forecasting of ecological change at continental scales.

Job Summary

We are currently seeking a Business Process Analyst . This position is located in Boulder, CO , but will consider remote locations.

Leads and provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for complex business process engagements.

Guides and leads sub-team of project resources in the review and analysis of requirements and requests. Works with Business and Technical staff to analyze current process requirements, track key performance indicators and solidify best practices to produce the best end-to-end process.

Additional responsibilities include monitoring and supporting information systems for both the NEON (National Ecological Observatory Network) and ARO (Arctic Research Operations) Programs.

Responsibilities

• Serves as liaison with Business and Technology staff to build business relationships, document business case, and manage and drive change within the organization.
• Functional Expert and provides support for multiple modules within a given process area and the integration to upstream and downstream processes.
• Manages complex process engineering projects or parts of programs. Defines, develops, and manages enterprise process improvement initiatives for releases and complex projects.

Ensures timely and accurate project delivery.

• Leads business process reengineering teams by mapping as is and to be business processes, eliciting, documenting, and validating requirements and their drivers, and business process metrics.
• Facilitates requirements and design sessions with both the business community and IT.
• Determines what business requirements fit / don’t fit within the software and develops best fit recommendations for solving the process and systems gaps.
• Identifies, assesses, and records near-term business needs, recommending business priorities, and advising businesses on options, risks, and costs versus benefits.
• Translates business requirements and processes into design documentation, including but not limited to workflows and requirements documents.
• Develops and executes test plans including test cases / scripts / scenarios in support of the testing objectives.
• Develops training materials, schedules training and facilitates as needed.
• Creates, provides guidance on and reviews end user process and procedure documentation.
• Supports the functional end-users after project deployment, and may participate in continuous process improvement initiatives, new requirements development and enhance projects.
• Develops solutions to a variety of complex problems. May refer to established practices and policies.
• Provides guidance and advice to less experienced staff members.
• May provide training or direct the work of lower-level staff.

Key Qualifications

• Bachelor’s degree in Business Administration, Finance or Management Information; five years of relevant experience; or an equivalent combination of education and or experience in a related field.
• Knowledge and experience of a variety of Front Office and Back Office Business Operations and Processes.
• Knowledge and experience with Office 365 platform including SharePoint, Teams and OneDrive.
• Knowledge and experience with Power Platform including Power Apps and Automate.
• Ability to work independently with limited direction in a team environment.
• Ability to prioritize and manage a variety of responsibilities ranging from operational support to project work.
• Ability to write business requirements, test cases, technical documentation and knowledge articles.
• Ability to communicate and present clearly and effectively to a diverse range of audiences.

Preferred Qualifications

• Prior experience with full lifecycle enterprise projects.
• Formal Business Analyst training.
• Familiarity with LMS365 or similar Learning Management Systems platforms.
• Familiarity with Salesforce or similar Contact Relationship Management platforms.
• Familiarity with webservices and APIs.
• Working knowledge of ServiceNow and / or Maximo.

Salary

$83,000 $119,000 a year

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location.

Individual pay is based on skills, experience and other relevant factors.

Benefits : Live an Extraordinary Life

We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.

• Take time to recharge : You get paid time off to support work-life balance and keep motivated.
• Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
• Better together : Coverage for partners, gender-affirming care and health support, and family formation support.
• Build your financial future : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
• Advance your education : Tuition assistance is available to pursue higher education.

A Work Environment Where You Succeed

For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world.

You will have the opportunity to thrive in a culture that inspires you to :

• Apply your talent to challenging and meaningful projects
• Receive select funding to pursue ideas in scientific and technological discovery
• Collaborate with world-class experts in an inclusive environment
• Nurture and develop the next generation of scientific leaders
• Give back to and improve our communities

Vaccinations & Safety Protocols

Battelle may require employees, based on job duties, work location, and / or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated.

If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).

Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law.

Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives.

We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.

The above statements are intended to describe the nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members.

No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.