Business office manager Jobs in Honolulu, HI

Office Operations Coordinator - Honolulu, Hawaii

Who We Are

IMS, a Solera Company is a leader in medical bill audit and payment processing services for workers' compensation and automobile medical claims in the state of Hawaii. IMS is a small business unit (less than 20 employees) of Solera which provides products and services to protect life's other most important assets : our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

We are looking for an Office Coordinator who will provide business support to the operation and the medical claims processing unit. It will also include data entry and clerical support to the medical claims processing unit.

What You'll Do

At Solera, we believe in providing clarity and focus to the primary responsibilities of the role. The priorities associated with this role are :

• Responsible for receiving, batching, and pre-processing incoming client medical bills for the production team.
• Responsible for assembling processed medical bills with their audit reports, and their packaging for return to clients.
• Responsible for managing payment issuance operations for IMS payment clients. This will include transmitting data files to clients and IMS vendor partners and processing any exceptions, rejects, and check escheatment items post payment issuance.
• Responsible for creating purchase orders to pay IMS vendors timely by tracking their invoices through Solera's AP process and performing the required functions in Solera systems.
• Responsible for contacting clients and following up on outstanding invoices per monthly Accounts Receivable reports produced by Solera Finance team.
• Responsible for ordering office materials and supplies, and renewing licenses for data products IMS uses.
• Responsible for Data Entry of Medical Bills into IMS IMPACT software for further review and analysis by the Medical Bill Audit Team when needed.
• Responsible for processing client requests and communications coming through email, call, and Jira ticketing system.
• Some phone answering, document management, WC-1 data entry, filing and other clerical duties.

What You'll Bring

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER

SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.