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Call center operator Jobs in El Paso, TX

Last updated: 13 hours ago
  • Promoted
Tier 1 Call Center Representative

Tier 1 Call Center Representative

VETERANS ENGINEERING INCORPORATEDEl Paso, TX, US
Full-time
Veterans Engineering is seeking Tier 1 Call CenterRepresentatives to support a Department of Veterans Affairs (VA) call center that servesas the initial point of contact for veterans seeking inform...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Bilingual Outbound Call Center Rep - Remote

Bilingual Outbound Call Center Rep - Remote

Signify HealthEl Paso, TX, US
Remote
Full-time
Call center hours of operation are Monday-Sunday 7AM - 9PM, actual shift will be determined at time of hire.Competitive benefits, PTO, tuition reimbursement, and more!. How will this role have an im...Show moreLast updated: 13 hours ago
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Call Center Supervisor - Licensed Mental Health Professional

Call Center Supervisor - Licensed Mental Health Professional

The Providencia GroupEl Paso, TX, United States
Full-time
Call Center Supervisor - Licensed Mental Health Professional.The Providencia Group is led by a purpose : to address global challenges and make an impact that matters through delivering transformativ...Show moreLast updated: 6 days ago
Call Center and Claims Representative

Call Center and Claims Representative

HumanaRemote, Texas
Remote
Full-time
Humana”) offers competitive benefits that support whole-person well-being.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while...Show moreLast updated: 30+ days ago
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CALL CENTER MANAGER

CALL CENTER MANAGER

workfamilyTX, United States
Full-time
Exciting opportunity for a motivated individual with a knack for operational coordination and management.Your expertise will help shape and enhance the efficiency, productivity, and overall success...Show moreLast updated: 7 days ago
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Call Center Representative - Paid Training!

Call Center Representative - Paid Training!

AuceraEl Paso, TX, United States
$11.00–$15.00 hourly
After training, our top agents make an average of $11-$15 an hour.At Aucera your career growth is a priority.As a Call Center Rep, you will ensure a memorable customer experience by using needs-bas...Show moreLast updated: 30+ days ago
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Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesEl Paso, Texas
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
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Call Center Representative

Call Center Representative

MDS CommunicationsEl Paso, Texas, United States
$15.00–$16.00 hourly
Remote
Full-time
MDS Communications is looking to hire full time.Remote Outbound Call Center Agents.MDS Communications has been in business for 32 years and works for well known and admired organizations, including...Show moreLast updated: 17 days ago
Wage Garnishment Call Center Rep

Wage Garnishment Call Center Rep

ADPEl Paso, TX
ADP is hiring a Wage Garn Call Center Representative I.Position summary includes handling phone calls regarding garnishment related questions from our clients, client's employees, custodial parents...Show moreLast updated: 30+ days ago
Remote Outbound Call Center Agent

Remote Outbound Call Center Agent

MDS Communications CorporationTexas
$15.00–$16.00 hourly
Remote
MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home.Our agents spend their day talking with donors and prospective donors, updating ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

Professional Moving & StorageEl Paso, TX, US
Full-time
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle custom...Show moreLast updated: 1 day ago
Call Center Supervisor (CCO)

Call Center Supervisor (CCO)

TransPerfectEl Paso, TX, US
Full-time
TransPerfect Is More Than Just a Job….Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual id...Show moreLast updated: 30+ days ago
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GLOBAL SECURITY OPERATIONS CENTER (GSOC) OPERATOR

GLOBAL SECURITY OPERATIONS CENTER (GSOC) OPERATOR

Allied UniversalTX, United States
$21.80 hourly
Full-time +1
Allied Universal, North Americas leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workpl...Show moreLast updated: 4 days ago
  • Promoted
Call Center Representative

Call Center Representative

Kids Dental BrandsEl Paso, TX, US
$12.25 hourly
Full-time
Call Center Representative - El Paso Dentistry 4 Kids (Dyer).Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 • •. Are you hardworking, dependable, coachable, and CAREER-MINDED?.Can...Show moreLast updated: 2 days ago
Call Center Supervisor

Call Center Supervisor

SaversEl Paso, TX
Candidates must be located in El Paso, TX.Reporting to the Operations Manager, this individual provides front line leadership directing 5-15 Customer Service Representatives supporting the day-to-d...Show moreLast updated: 30+ days ago
Tier-1 Call Center Agent

Tier-1 Call Center Agent

Semper Valens SolutionsBelcamp, TX, USA
Quick Apply
This position is contingent upon contract award • •.Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. Listens actively to determine customer nee...Show moreLast updated: 30+ days ago
Call Center Supervisor

Call Center Supervisor

Savers / Value VillageEl Paso, TX, US
Candidates must be located in El Paso, TX.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

SedgwickRemote, Texas, US
Part-time
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Show moreLast updated: 30+ days ago
Tier 1 Call Center Representative

Tier 1 Call Center Representative

VETERANS ENGINEERING INCORPORATEDEl Paso, TX, US
2 days ago
Job type
  • Full-time
Job description

Veterans Engineering is seeking Tier 1 Call CenterRepresentatives to support a Department of Veterans Affairs (VA) call center that servesas the initial point of contact for veterans seeking information and assistance.Here's a detailed job description tailored for such a position :

Positions in these locations : El Paso, TX; Barbourville, KY and Bossier City, LA

JobSummary :

As a Tier 1 Call Center Representative, you willprovide essential support to veterans, addressing inquiries, resolving issues,and guiding them through various VA programs and benefits. This role demands ahigh level of compassion, efficiency, and dedication to ensuring veteransreceive the support and information they need.

Key Responsibilities :

1. Handle Incoming Calls :

  • Answer incoming calls promptly andprofessionally.
  • Identify the caller's needs and providefirst-contact resolution whenever possible.
  • Escalate complex issues to appropriate Tier 2support staff or specialized departments.

2. Information Provision :

  • Provide accurate and up-to-date informationregarding VA benefits, programs, and services such as healthcare, disability,education, and pension.
  • Assist veterans in navigating the VA's systemsand websites.

    • 3. Documentation :

  • Accurately log all interactions in the VA'sCRM system.
  • Ensure confidentiality and security ofveteran's personal information.

    • 4. Follow-up.

  • Conduct follow-up calls when necessary toensure resolution or to provide additional information.
  • Coordinate with other departments to addressspecific veteran concerns.

    • 5. Feedback Collection :

  • Collect feedback from veterans to improveservice delivery.
  • Participate in training and developmentsessions to enhance knowledge and skills.

    • Requirements :

  • Education : High school diploma or equivalentrequired. Associate degree or higher preferred.
  • Experience : Previous experience in a callcenter or customer service environment preferred. - Experience in healthcare,government, or military-related fields is a plus.
  • Skills
  • Excellent communication and interpersonalskills.
  • Strong problem-solving abilities and attentionto detail.
  • Ability to handle stressful situations withpatience and professionalism.
  • Proficient in Microsoft Office and call centerequipment / software.
  • Empathetic and compassionate demeanor.
  • High ethical standards and respect forconfidentiality.

    • Work Environment :

  • Fast-paced call center environment.
  • Requires sitting and wearing a headset forextended periods.

    • Benefits :

  • Health, dental, and vision insurance
  • Retirement plan
  • Paid time off

    • ClosingStatement :

    Join our team and make a difference in the livesof veterans every day. We are committed to fostering an inclusive andsupportive environment where you can develop your skills and grow your career.