Claims investigator Jobs in Kansas City, MO

Investigator

Kansas City, MO - United States

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Job Summary :

The Investigator conducts various types of criminal, civil, and proprietary investigations, covert surveillance, and background checks. The position will record all findings, obtain written and / or recorded evidence, prepare thorough investigative reports, and as needed, testify at legal proceedings and / or hearings. The work schedule is 4 : 00 PM to 1 : 30 AM, Sunday - Thursday.

Essential Functions :

Represent Pinkerton's core values of integrity, vigilance, and excellence.

Independently develop and execute appropriate investigation strategies for assigned investigations.

Obtain and verify the evidence by interviewing, conducting covert surveillance, and / or through the use of open-source and database information on suspects and witnesses.

Examine records / data, gather evidence, and classify and differentiate investigative elements.

Maintain proper evidence chain of custody.

Assist in identifying trends and recommend corrective action to clients.

Conduct security risk assessments, workplace violence activities, and crisis interventions.

Complete investigative reports in a thorough and professional manner.

Establish partnerships and collaborate with law enforcement agencies.

Testify at hearings and legal proceedings as needed.

Serve as the liaison between the client and Pinkerton to ensure all inquiries / concerns are addressed in a confidential and appropriate manner.

All other duties, as assigned.

Education, Experience, and Certifications :

Bachelor's degree in Criminal Justice or a security-related field with a minimum of three years of experience as an Investigator in either the private or public sector. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies :

Professional Certified Investigator, preferred.

Experience with complex criminal, civil, and / or proprietary investigations.

Working knowledge of criminal law and criminal justice rules of evidence, pertaining to theft / fraud and misappropriation issues.

Hands-on knowledge of current federal / state laws governing investigations, evidence collection, and handling civil and criminal proceedings.

Effective independent judgment / decision-making and problem-resolution skills.

Able to prepare accurate, clear and concise reports.

Effective written, verbal, and presentation skills.

Able to interact effectively at all levels, including management and across diverse backgrounds.

Able to prioritize and complete multiple assignments simultaneously while preserving the integrity of the investigation process.

Serve as an effective team member.

Computer skills; Microsoft Office.

Working Conditions :

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

Exposure to sensitive and confidential information.

Regular computer usage.

Occasional reaching and lifting of small objects and operating office equipment.

Ability to adjust focus between close and distance vision.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.