Client liaison Jobs in Milwaukee wi

A company is looking for a Client Support Liaison to manage group claims client interactions for employers with fewer than 2000 enrolled employees.Key ResponsibilitiesServe as the primary contact for group claims inquiries, ensuring client satisfaction and effective issue resolutionCollaborate with internal teams to enhance the client claims experience and develop service recovery plansConduct regular case reviews and analyze performance metrics to identify opportunities for improvementRequired Qualifications1-3 years of experience in Absence and ADA managementKnowledge of Employee Benefits and Group Benefit ServicesProven relationship management skills with internal and external stakeholdersAbility to independently organize and prioritize tasks effectivelyBasic understanding of competitor products in the industry