Home Care Liaison (HCL)

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care.

Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home.

Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families.

Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

View our to learn more about TheKey.

Join TheKey, the Nation’s Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal / financial sectors.

Why Us?

Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence.

As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.

What You'll Do :

Build and maintain key relationships, driving brand awareness and acquiring new clients.

Establish and nurture relationships with existing referral sources, emphasizing long-term business.

Represent TheKey in community settings, networking groups, and events.

Ensure satisfaction of referral sources, cultivating ongoing business.

Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.

Effectively communicate within the team to meet clients' needs and satisfaction.

Provide active relationship management to our clients and referral partners.

Maintain a working knowledge of TheKey's requirements and obligations.

The Ideal Candidate :

Minimum four years of sales experience in healthcare, home care, or a related field.

Excellent customer service and sales skills.

Proficient in Salesforce, Zoom, social media platforms, and Google products.

Strong analytical skills for informed decision-making.

Current driver’s license and willingness to travel 80% of the time.

Flexible, adaptable, detail-oriented, and goal-oriented.

Entrepreneurial spirit, high energy, and positive attitude.

Success Factors :

Passionate about creating awareness of long-term care services.

Deep emotional intelligence and commitment to doing the right thing.

Thrives in a challenging, consultative sales environment.

Establishes strong working partnerships with internal teams.

Drives synergy between referral sources, customers, and the internal team.

How You'll Succeed :

Meet KPIs / goals for activity, leads, and revenue / client starts.

If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.

INDTKHCL

Benefits for full time employees

• Medical / Dental / Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance
15 days ago