Client services manager Jobs in Mesa, AZ

We are looking for a Client Service Manager with leadership capabilities that also demonstrates compassion and support for seniors. This position will be a combination of in field marketing with referral sources and office support. We are a well-established growing Home Care, Palliative and Hospice agency that has the utmost respect for our team members and their choices. We have been in the Valley since 2002 and are growing.

We are looking for a person who has excellent phone skills, computer skills, marketing skills, and a positive attitude for teams’ success. The ideal candidate will also have a health care background and experience, or a skill set to step into the role for immediate impact to help the business. Our company offers a continuum of care, and we work as one team to help our clients.

This position is in office and in the field. The office hours are Monday – Friday, 8 : 30a – 5 : 00p but there will be times outside of these hours that a client or family may need your support. Knowing our business runs 24 / 7 / 365 you will also be responsible for helping with on-call hours rotating with the team on weekends. You will be one of the leaders on our team and should be willing to help with the team as needs arise and available to help with a caregiver field shift if there is an emergency.

Responsibilities include :

• Support Leadership of Caregivers

Managing the Recruiting Process for Caregivers

Leading interviewing, on boarding and field training

Incoming calls from client, potential clients, families, and business partners

Communication as a leader to the field team, office, and management

Daily tasks needed for office – caregiver / management software.

Working with strategic business partners for idea sharing and collaboration to build the business.

Please note pay is not listed as this will be determined based on candidates experience. We offer benefits such as medical, dental, vision and 401K. This is a great opportunity if you are looking to grow within an organization. If you are interested in the role, please respond back on indeed. Thank you.

Job Type : Full-time

Schedule : Monday to Friday

On call

Application Question(s) :

Are you willing to do a combination office and field marketing / sales role?

Are you willing to rotate and work on call with team which means weekends / holidays when your turn?

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer : Disability / Veteran.