Client success manager Jobs in Scottsdale, AZ

Last updated: 11 hours ago

Promoted

Client Success Manager

MediaAlphaTempe, AZ, US

Full-time

Promoted

Director of Client Success

IT1Tempe, AZ, US

Full-time

T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Director of Client Success to join our Consulting team.T1 has been ranked as...Show moreLast updated: 27 days ago

Director of Client Success

iT1Tempe, AZ, US

Remote

Full-time

Quick Apply

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CUSTOMER SUCCESS MANAGER

Tattoo Manufacturing InternationalAZ, United States

$16.50 hourly

Full-time

A Customer Success Manager plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSM is the customer's advoc...Show moreLast updated: 11 hours ago

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Client Success Operations Manager

Luxury PresencePhoenix, AZ, US

$135,000.00–$155,000.00 yearly

Full-time

Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptio...Show moreLast updated: 1 day ago

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CUSTOMER SUCCESS MANAGER - FILING SUCCESS

Workiva, Inc.AZ, United States

$57,000.00–$91,000.00 yearly

Full-time

Customer Success Managers (CSM).CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes. and identifying opportunities for ...Show moreLast updated: 2 days ago

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Client Success Manager

RadixScottsdale, AZ, US

Full-time

Radix is a fast-growing SaaS company serving the multifamily industry with actionable data and insights.Curiosity, Resilience, Impact, Courage, and Responsibility. At Radix, building products isn...Show moreLast updated: 23 days ago

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Client Success Associate

Arrive LogisticsPhoenix, AZ, US

Full-time

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team a...Show moreLast updated: 4 days ago

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Client Success Representative (Remote)

DemandFactorPhoenix, AZ, US

Remote

Full-time

Customer Success is crucial for building strong customer relationships.We're looking for someone tech-savvy to ensure our clients have a great experience. Develop and nurture relationships with sele...Show moreLast updated: 5 days ago

Client Success Agent

National Debt ReliefAZ, US

$20.00 hourly

Job Locations US-AZ ID 2024-4596 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago

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CUSTOMER SUCCESS MANAGER

WillScotAZ, United States

Full-time

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do.In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobil...Show moreLast updated: 1 day ago

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Client Success Director

Fortitude Performance ChiropracticScottsdale, AZ, US

Full-time +1

We are seeking a highly organized and detail-oriented individual to join our chiropractic team on a part-time basis as a Client Success Coordinator. This position plays a crucial role in maintaining...Show moreLast updated: 6 days ago

Client Success Manager - Remote

Brewer AgencyTempe, AZ, US

$150,000.00–$200,000.00 yearly

Remote

Quick Apply

Elevate Your Career with Limitless Growth Potential! Are you ready to take control of your career and achieve financial freedom? Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 18 days ago

Client Success Manager, Government - Phoenix, AZ

GetWellNetworkPhoenix, AZ

$65.00–$75.00 hourly

Full-time

Client Success Manager, Government – Phoenix, AZ.This position will be based onsite at the Phoenix, AZ VA hospital location. If outcomes improvement and patient-centered care are your passion, then ...Show moreLast updated: 30+ days ago

Client Success Manager

ExecutechPhoenix, AZ, US

Quick Apply

General Summary : The Client Success Manager is responsible for the success, satisfaction, and sales lifecycle as it pertains to our current customer base in Northern Arizona.The CSM role requires a...Show moreLast updated: 25 days ago

Client Success Manager - Remote

The Bustillo AgencyParadise Valley, AZ, US

$150,000.00–$200,000.00 yearly

Remote

Quick Apply

Client Success Manager - Remote

Dyal AgencyMesa, AZ, US

$150,000.00–$200,000.00 yearly

Remote

Quick Apply

Promoted

Customer Success Manager

SolarCycleMesa, AZ, United States

Full-time

Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too.And that's why w...Show moreLast updated: 1 day ago

Promoted

Client Success Manager

VirtualVocationsScottsdale, Arizona, United States

Full-time

A company is looking for a Client Success Manager to enhance client satisfaction and engagement.Key ResponsibilitiesSupport and empower advisors by implementing engagement strategies to help them g...Show moreLast updated: 22 days ago

Promoted
New!

Customer Success Manager

Hamilton PorterScottsdale, AZ, United States

$100,000.00–$135,000.00 yearly

Full-time +1

Customer Success Manager - 100% Remote.Hamilton Porter is a boutique recruiting firm that works with growth stage companies from across the US to find and hire great talent.Our top client has entru...Show moreLast updated: 12 hours ago

Client Success Manager

MediaAlphaTempe, AZ, US

30+ days ago

Job type

Full-time

Job description

Job Description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, personal finance, travel, education, and more.

MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can acquire consumer leads through our transparent and efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.

Objectives of this Role

Represent MediaAlpha's agent team, starting with a comprehensive understanding of our target agents and our lead platform
Maintain and grow a book of business
Be an extension of your agents' teams by taking on the role of a trusted consultant
Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
Help grow the MediaAlpha agent business by increasing spend and soliciting referrals from existing agents

Key Responsibilities

Set up new agent accounts and integrations.

Onboard new agents within 24 hours of assignment.

Conduct regular one-on-one consultations with assigned agents, offering tailored recommendations to help grow their business.

Optimize and expand accounts to meet quarterly growth targets.

Monitor agent lead return rates and account balances.

Maintain and update Salesforce reports and dashboards.

Analyze MediaAlpha platform data to identify optimization opportunities.

Collaborate with cross-functional teams, including Marketing, Product, and Sales, to drive improvements and innovations in the agent business.

Required Qualifications & Skills

Bachelor's degree required.

2-3 years of Client Success experience preferred.

Strong relationship-building skills and a client-focused mindset.

Proficiency in technology tools such as Salesforce, Outreach, Slack, and Google Workspace.

Receptive to feedback and eager to learn and improve.

Excellent verbal and written communication skills.

Ability to work independently and as part of a team.

Collaborative spirit—willing to support colleagues and celebrate team successes.

Goal-oriented with a strategic mindset, contributing to both individual and team success.

Compensation & Benefits

Annual bonus program and participation in our Restricted Stock Unit program

100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner

100% Employer paid long term disability, and life insurance

401(k) retirement plan with matching contributions to help you plan for your future

Open Paid Time Off policy with a birthday day off and 11 holidays

Professional development reimbursement along with a subscription to Masterclass

Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App

100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver

Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement

Diversity, Equity, and Inclusion

MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.

Fair Chance

MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or (213) 316-6256.