Content specialist Jobs in Durham nc

Job Description : The Role

Are you passionate about web content and optimizing user experiences? We are seeking a detail-oriented CMS Contest Specialist to manage and maintain our Fidelity Charitable web presence using a content management system (CMS). In this role, you'll build new pages, update existing content, and organize content effectively. You'll also ensure seamless website functionality and collaborate with a team focused on understanding user interactions and enhancing engagement. You'll handle multiple projects, paying close attention to detail and prioritizing tasks to meet deadlines. Join us and make a significant impact on how we connect with our donors and advisors online! \u200B

As a key contributor to our MarTech team within Marketing, you'll enhance our online presence by publishing high-quality content that drives user engagement across all devices.

The Expertise and Skills You Bring

• Detail-Oriented

You have a keen eye for quality, ensuring all published content meets our high standards.

Ability to independently take projects from inception to completion.

Proven experience balancing multiple projects while maintaining attention to detail.

Excellent ability to prioritize tasks effectively to meet tight deadlines.

Experience with user experience measurement tools like Adobe Analytics or GA4 and usability tools like ContentSquare or Microsoft Clarity.

Familiarity with project management tools such as Workfront or Aprimo.

Knowledge of Adobe Target to personalize content and enhance user engagement is a plus.

Excellent communication skills to work effectively with internal teams on web development, design, and content strategies.

A commitment to continuously staying updated on industry trends to improve website user engagement.

Helpful to have knowledge in HTML and CSS but not necessary.

A bachelor's degree in Management Information Systems, Business, UXD, Technology, or Digital Media is preferred.

The Team

You will be part of the MarTech team within our Marketing department. We are a dynamic group dedicated to enhancing our donors' and advisors' digital experiences through technology and innovation. Working within Fidelity Charitable's innovative environment, we create engaging and user-friendly web platforms that support our philanthropic mission.

By joining our MarTech team, you'll collaborate with various organizational stakeholders, contributing to projects that drive our online presence forward. We have a relentless commitment to our donors and advisors, and together, we're shaping the future of charitable giving through digital innovation.

Our greatest asset is our people, and we are committed to fostering a culture of learning and mobility. Join us and be part of a team that's making a real difference in philanthropy!

Company Overview

The mission of Fidelity Charitable is to further the American tradition of philanthropy by providing programs that make charitable giving simple, effective, and accessible. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization s employees and supports all of its functions : Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising. For more information about Fidelity Charitable, visit

https : / / www.fidelitycharitable.org

Certifications : Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award

we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model

blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document

and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances : Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

[email protected]