Customer account manager Jobs in Grand Rapids, MI
Last updated: 1 day ago
Terryberry is looking for a customer focused, service oriented individual to join our Customer Account Management Team! Ideally, you will have had prior customer service experience, and you are som...Show moreLast updated: 22 days ago
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 3 days ago
Michigan by delivering blazing-fast fiber internet, secure colocation, and cutting-edge business voice solutions, is growing and looking to hire an.
Account Manager for their Michigan territory!.Rem...Show moreLast updated: 1 day ago
This role is hybrid – 2 to 3 days in-office •.Service Express products and services.They are also responsible for the sales growth of the organization’s services and converting leads into customers....Show moreLast updated: 30+ days ago
Do you excel at leadership and desire to make a significant impact? Dematic has an immediate need for a senior level project manager for a new and exciting project.
An ideal candidate will be someon...Show moreLast updated: 4 days ago
Account Manager - Join an Innovative and Growing Industry!.Pipp Mobile Storage Systems is a leading provider of mobile storage solutions, vertical growing systems, and space-maximizing products to ...Show moreLast updated: 12 days ago
The Outside Sales Account Manager (AM) is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory to both existing and new Airgas customers...Show moreLast updated: 4 days ago)
You will be responsible for cultivating and maintaining a strong relationship with, ensuring alignment with client needs and maximizing the value of solutions.
Your role involves understanding clien...Show moreLast updated: 24 days ago
The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other cleri...Show moreLast updated: 29 days ago
North America, Europe, and Asia.EQI creates innovative products for the automotive and medical industries.We take pride in creating quality products in a clean and safe work environment.EQI values ...Show moreLast updated: 13 days ago
Join Oliver Healthcare Packaging as a Customer Care Representative in Grand Rapids, MI!.Are you passionate about providing exceptional customer service and managing critical accounts? Do you thrive...Show moreLast updated: 15 days ago
We are looking for a proven account manager with an agricultural / dairy background to support our Ohio, Michigan, and Indiana territories.
This is a great role for someone looking to make a big imp...Show moreLast updated: 22 days ago
ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles.We are fully...Show moreLast updated: 19 days ago
- Promoted
Customer Account Manager
TerryberryGrand Rapids, MI, United StatesFull-time
- Promoted
Customer Success Manager / Account Manager
DigifySingapore, Michigan, SingaporeFull-time
- Promoted
Account Manager
PursuitMichigan, United States, United States$110,000.00–$130,000.00 yearly
Full-time
Senior Account Executive – Grand Rapids
Service ExpressGrand Rapids, MI$120,000.00–$180,000.00 yearly
- Promoted
Sr. Project Manager
Kion Group AGGrand Rapids, MI, United States$82,000.00–$166,000.00 yearly
Full-time
- Promoted
Account Manager
Pipp Mobile Storage Systems IncGrand Rapids, MI, USFull-time
- Promoted
Account Manager
AirgasGrandville, MI, United StatesFull-time
- Promoted
Account Manager
Dematic Corp. (ILD-US)Grand Rapids, MI, United States$72,000.00–$108,000.00 yearly
Full-time
- Promoted
Assistant Account Manager
TSG - The Sheridan GroupWyoming, MI, United StatesFull-time
- Promoted
Sales Account Manager
Erwin Quarder Inc.Grand Rapids, MI, United StatesFull-time
- Promoted
Customer Care Representative / Account Manager
Oliver Healthcare PackagingGrand Rapids, MI, United StatesFull-time
- Promoted
Account Manager
Specialty Sales, LLCMichigan, United States, United StatesFull-time
- Promoted
Key Account Manager
ENNOVIMichigan, United States, United StatesFull-time
Customer Account Manager
TerryberryGrand Rapids, MI, United States22 days ago
Job type
- Full-time
Job descriptionExceptional customer service skills (ideally, 2+ years prior experience in a service-oriented position) Ability to build rapport and relationships with people and teams Strong technical skills including; the ability to work with dual-screen monitors, intermediate Excel and Outlook skills, and the ability to learn and effectively use new software Excellent professional written and oral communication skills Ability to multi-task, prioritize, and manage time efficiently Solid problem-solving skills High degree of attention to detail and organizational skills Positive attitude and team player!
Position Summary :
Terryberry is looking for a customer focused, service oriented individual to join our Customer Account Management Team! Ideally, you will have had prior customer service experience, and you are someone who thrives in building relationships with customers.
This is a Hybrid position, based out of Grand Rapids, MI - local candidates only!
Primary Responsibilities :
- Develop and maintain relationships with our Recognition Program Administrators for assigned accounts
- Assist with customer onboarding and account set-up
- Document account program details and instructions
- Build and maintain recognition program details in ERP (ROES)
- Process and upload employee lists to AwardChoice
- Update and quote pricing upon request for customers
- Enter or upload, review, confirm and submit orders accurately, including tooling details
- Utilize Salesforce and process sheet to create re-order cadences and tasks
- Update accounts, orders and cadences as changes occur
- Support customer online programs, including employee lists, communications, login instructions, and brochure orders
- Assist program administrators with website award links
- Create business opportunities for existing customers in Salesforce
- Back-up team members as necessary, along with other duties as assigned
Skills and Experience Needed :
About Terryberry :
We are Terryberry, the recognition and engagement company that ignites employee success. While we have been in the business of employee recognition for +100 years, we are entering one of the most exciting times of our history as we transition to an employee engagement SaaS led organization. We are headquartered in Grand Rapids, MI; with locations throughout North American and the UK. Are you interested in joining a dynamic growth company which has a real purpose?
Terryberry provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All interested applicants, please submit your resume to [email protected] .