Jobs in Grand rapids, mi

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Field Enablement Business Partners are instrumental in developing key skills in the Field sales teams to secure their exceptional performance, experiences and value to our customers. They equip sellers, solutions consultants, success and revenue team members with relevant programs, training, resources, and tools to provide best-in-class outcome-based selling process and customer value realization in the market.

They help Field teams develop skills, knowledge, and high-performing habits that help our customers achieve success faster, smarter, and more effectively. They act as a Business Partner to SVP of Growth Markets (MEA & APJ).

They are responsible for :

• Designing and delivering the know-how, resources i.e., materials, content, and training programs for the foundational and applied sales skills and competencies.
• Driving, executing and supporting numerous regional and (at times) global enablement efforts.
• Becoming a trusted partner to field leaders as well as individual contributors.
• Improving the effectiveness and efficiency of our Field team to demonstrate differentiated value to our customers.
• Owning tools that employees in their BUs need to thrive in their roles.

The role is instrumental in developing skills to speak our customers' language, articulate their unique business processes and recognize buyers / personas. This role helps sellers maintain relevancy at every single touchpoint in the end-to-end sales engagement lifecycle. The role is responsible for collaborating across cross-functional departments to deliver cohesive enablement programs at the right time.

The Field EBP designs and applies leading learning principles on enablement programs to accelerate comprehension and demonstration of new sales skills in the field.

The ideal candidate will have strong experience in advancing selling skillsets in the field, executing sales enablement programs, and the ability to drive cross-functional teams through outcome-based enablement strategies. This role requires a well-rounded individual with excellent organizational and interpersonal skills and a proven record of accomplishment in leading sales enablement programs.

Key Responsibilities

Other Deliverables

Qualifications / Capabilities / Experience

Why You'll Love Sprinklr

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to Sprinklr Benefits .

We focus on our mission : We founded Sprinklr with one mission : to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product : Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people : At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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